I have a iPhone 7 plus that only comes on and show the Apple logo screen then shuts off constantly. What could I do to fix this
How can I fix this without getting a new phone?
User profile for user:
raina_b22
User level:
Community Specialist
Hello akeria86,
Thank you for using Apple Support Communities. It's my understanding that your iPhone is stuck with the Apple logo and unexpectedly restarts. I can surely see how this could be concerning. The steps in the link below can help with this issue:
If your iPhone, iPad, or iPod touch won't turn on or is frozen
Let us know the results. Please include specific error messages and any troubleshooting steps you may have tried.
Have a great day!
Thank you for using Apple Support Communities. It's my understanding that your iPhone is stuck with the Apple logo and unexpectedly restarts. I can surely see how this could be concerning. The steps in the link below can help with this issue:
If your iPhone, iPad, or iPod touch won't turn on or is frozen
Let us know the results. Please include specific error messages and any troubleshooting steps you may have tried.
Have a great day!