SMS Not Working on MAC

I have tried Everything, but Non iMessage SMS will not show up on My Mac, and when I send a message from MAC to same group they show not delivered, but they do get delivered, and show on my iPhone.


I have a MacBook Pro running Mojave and an X[s] Max running latest update.

It worked until I got my new phone yesterday.

MacBook Pro (Retina, 15-inch, Late 2013), iOS 12.0.1

Posted on Oct 11, 2018 8:06 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 11, 2018 10:33 PM

On your new iPhone, go to Settings>Messages>Text Message Forwarding, and make sure your Ma is turned on.


Best,


GB

10 replies

Oct 12, 2018 8:27 AM in response to tygb

EtreCheck version: 5.0.5 (5A016)

Report generated: 2018-10-12 10:25:48

Download EtreCheck from https://etrecheck.com

Runtime: 2:44

Performance: Excellent


Problem: Other problem


Major Issues:

Anything that appears on this list needs immediate attention.


Unsigned files- There are unsigned software files installed that could be adware and should be reviewed.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Apps with heavy CPU usage- There have been numerous cases of apps with heavy CPU usage.

32-bit Apps- This machine has 32-bits apps that may have problems in the future.


Hardware Information:

MacBook Pro (Retina, 15-inch, Late 2013)

MacBook Pro Model: MacBookPro11,2

1 2 GHz Intel Core i7 (i7-4750HQ) CPU: 4-core

8 GB RAM - Not upgradeable

BANK 0/DIMM0 - 4 GB DDR3 1600 ok

BANK 1/DIMM0 - 4 GB DDR3 1600 ok

Battery: Health = Normal - Cycle count = 664


Video Information:

Intel Iris Pro - VRAM: 1536 MB

Color LCD 2880 x 1800

SAMSUNG 1360 x 768

HP 27xw 1920 x 1080


Drives:

disk0 - APPLE SSD SM0256F 251.00 GB (Solid State - TRIM: Yes)

Internal PCI 5.0 GT/s x2 Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 [APFS Container] 250.79 GB

disk1 [APFS Virtual drive] 250.79 GB (Shared by 4 volumes)

disk1s1 - Macintosh HD (APFS) (Shared - 207.76 GB used)

disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 46 MB used)

disk1s3 - Recovery (APFS) [Recovery] (Shared - 512 MB used)

disk1s4 - VM (APFS) [APFS VM] (Shared - 3.22 GB used)


Mounted Volumes:

disk1s1 - Macintosh HD 250.79 GB (39.11 GB free)

APFS

Mount point: /

Encrypted


disk1s4 - VM [APFS VM] (Shared - 3.22 GB used)

APFS

Mount point: /private/var/vm


Network:

Interface Bluetooth-Modem: Bluetooth DUN

Interface en5: iPad

Interface en4: iPhone

Interface en0: Wi-Fi

802.11 a/b/g/n/ac

Interface en3: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 8.30 GB available


System Software:

macOS Mojave 10.14 (18A391)

Time since boot: About a day


Security:

SystemStatus
GatekeeperEnabled
System Integrity ProtectionEnabled


Unsigned Files:

Launchd: ~/Library/LaunchAgents/com.hopster.couponprinter.plist

Executable: ~/Library/Application Support/Hopster/CouponPrinter/CouponPrinter

Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool .plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.coupons.coupond.plist

Executable: /Library/Application Support/Coupons/coupond launchd

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK


32-bit Applications:

23 32-bit apps


Kernel Extensions:

/Applications/Toast 11 Titanium/Spin Doctor.app

[Not Loaded] Terminus.kext (4)


/Library/Application Support/Roxio

[Not Loaded] TDIXController.kext (2.0)


/System/Library/Extensions

[Not Loaded] RoxioBluRaySupport.kext (1.1.6)


System Launch Agents:

[Not Loaded]9 Apple tasks
[Loaded]161 Apple tasks
[Running]129 Apple tasks


System Launch Daemons:

[Not Loaded]35 Apple tasks
[Loaded]182 Apple tasks
[Running]117 Apple tasks
[Other]One Apple task


Launch Agents:

[Loaded]com.oracle.java.Java-Updater.plist ((null) - installed 2016-06-22)
[Running]com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-10-02)
[Running]com.fileopen.Broker.plist (? 25c026d4 - installed 2017-04-04)
[Running]com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2018-10-01)
[Other]com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-15)
[Loaded]com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-18)
[Not Loaded]com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-10-04)
[Loaded]org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2016-10-26)
[Loaded]com.coupons.coupond.plist (? f6a15e5e - installed 2014-02-19)
[Loaded]com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-10-01)


Launch Daemons:

[Loaded]com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-09-21)
[Loaded]com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25)
[Loaded]org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2016-10-26)
[Loaded]com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-15)
[Running]com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2018-10-02)
[Loaded]com.google.keystone.daemon.plist (Google, Inc. - installed 2018-07-18)
[Loaded]com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-10-01)
[Loaded]com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-04-04)
[Loaded]com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2016-06-22)
[Loaded]com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2018-09-17)
[Loaded]com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2016-05-06)
[Loaded]com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-15)


User Launch Agents:

[Loaded]com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2018-10-04)
[Loaded]com.hopster.couponprinter.plist (? 0 - installed 2017-06-21)
[Loaded]com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-10-01)
[Loaded]com.macpaw.CleanMyMac3.Scheduler.plist (MacPaw Inc. - installed 2017-03-21)
[Other]com.iskysoft.TunesOverWatchDemo.plist (? 0 - installed 2014-05-05)
[Running]com.spotify.webhelper.plist (Spotify - installed 2018-10-11)


User Login Items:

CricutLauncher4.app (Provo Craft and Novelty, Inc. - installed 2018-08-18)

(~/Library/Application Support/CricutDesignSpace3/BRIDGE/CricutLauncher4.app)

CleanMyMac 3 Menu.app (MacPaw Inc. - installed 2018-09-17)

(/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)

AdobeResourceSynchronizer.app (Adobe Systems, Inc. - installed 2018-10-08)

(/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)

iTunesHelper.app (Apple - installed 2018-09-20)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

CricutLauncher4.app (Provo Craft and Novelty, Inc. - installed 2018-08-18)

(~/Library/Application Support/CricutDesignSpace3/BRIDGE/CricutLauncher4.app)

Google Chrome.app (Google, Inc. - installed 2018-10-01)

(/Applications/Google Chrome.app)

Tenor.app (Tenor, Inc. - installed 2018-06-14)

(/Applications/Tenor.app)

StartUpHelper (Spotify - installed 2018-09-17)

(/Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app)

WunderlistHelper (App Store - installed 2018-06-14)

(/Applications/Wunderlist.app/Contents/Library/LoginItems/WunderlistHelper.app)

PhotoStreamAgent (App Store - installed 2016-09-16)

(/Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app)

Tenor (Tenor, Inc. - installed 2018-06-14)

(/Applications/Tenor.app/Contents/MacOS/Tenor GIF Keyboard for Mac)

AdobeResourceSynchronizer (Adobe Systems, Inc. - installed 2018-10-08)

(/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app/Contents/MacOS/Adobe ResourceSynchronizer)

CleanMyMac 3 Menu (MacPaw Inc. - installed 2018-09-17)

(/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app/Contents/MacOS/CleanMyMac 3 Menu)

CricutLauncher4 (Provo Craft and Novelty, Inc. - installed 2018-08-18)

(~/Library/Application Support/CricutDesignSpace3/BRIDGE/CricutLauncher4.app/Contents/MacOS/CricutLaun cher4)

Google Chrome (Google, Inc. - installed 2018-10-01)

(/Applications/Google Chrome.app/Contents/MacOS/Google Chrome)

iTunesHelper (Apple - installed 2018-09-20)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app/Contents/MacOS/iTunesH elper)


Internet Plug-ins:

o1dbrowserplugin: 5.41.3.0 (installed 2015-12-16)

AdobeAAMDetect: 3.0.0.0 (installed 2018-10-02)

FlashPlayer-10.6: 31.0.0.122 (installed 2018-10-09)

AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-10-08)

Silverlight: 5.1.20913.0 (installed 2016-09-16)

QuickTime Plugin: 7.7.3 (installed 2018-09-20)

Flash Player: 31.0.0.122 (installed 2018-10-09)

googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11)

SharePointBrowserPlugin: 14.6.4 (installed 2016-06-10)

AdobePDFViewer: 19.008.20074 (installed 2018-10-08)

ViewRightWebPlayer: 3.5.0.0 (installed 2013-11-22)

CouponPrinter-FireFox_v2: 5.0.3 (installed 2014-05-05)

JavaAppletPlugin: Java 8 Update 101 build 13 (installed 2016-09-16)


User Internet Plug-ins:

DISH Anywhere Player: ECHO.2.29.3 (installed 2018-03-02)

WebEx64: 1.0 (installed 2014-06-28)

npVMPlugin: 8x8 VMPlugin_x86_64 1.3.0.0 (installed 2015-03-31)


3rd Party Preference Panes:

Flash Player (installed 2018-09-21)

Java (installed 2016-09-16)

Tuxera NTFS (installed 2016-09-16)


Time Machine:

Time Machine information not available without Full Drive Access.


Performance:

System Load: 2.02 (1 min ago) 2.12 (5 min ago) 2.15 (15 min ago)

Nominal I/O speed: 1.96 MB/s

File system: 23.65 seconds

Write speed: 435 MB/s

Read speed: 545 MB/s


CPU Usage:

TypeOverallIndividual cores
System11 %22 %4 %18 %4 %16 %4 %14 %4 %
User18 %35 %4 %35 %4 %29 %5 %29 %4 %
Idle71 %43 %92 %47 %92 %55 %92 %57 %92 %


Top Processes by CPU:

Process (count)SourceCPULocation
com.apple.WebKit.WebContent (9)Apple58.58 %
WindowServerApple32.80 %
MailApple21.58 %
mdworker_shared (22)Apple15.50 %
kernel_taskApple14.00 %


Top Processes by Memory:

Process (count)SourceRAM usageLocation
com.apple.WebKit.WebContent (10)Apple1.25 GB
kernel_taskApple467 MB
Adobe (16)?424 MB/Applications
EtreCheckProEtresoft, Inc.375 MB
mdworker_shared (22)Apple320 MB


Top Processes by Network Use:

ProcessSourceInputOutputLocation
kernel_taskApple369 MB1 MB
MailApple44 MB861 KB
com.apple.WebKit.NetworkingApple12 MB502 KB
mDNSResponderApple2 MB468 KB
netbiosdApple305 KB48 KB


Virtual Memory Information:

Available RAM1.15 GB
Free RAM15 MB
Used RAM6.85 GB
Cached files1.13 GB
Swap Used1.52 GB


Software Installs (past 30 days):

NameVersionInstall Date
Safari12.02018-09-17
XProtectPlistConfigData21002018-10-01
Gatekeeper Configuration Data1552018-10-01
Adobe Acrobat DC (18.011.20063)18.011.200632018-10-01
Adobe Acrobat DC (19.008.20071)19.008.200712018-10-04
Adobe Acrobat DC (19.008.20074)19.008.200742018-10-08
Adobe Flash Player31.0.0.1222018-10-09


Diagnostics Information (past 7 days):

2018-10-12 09:26:15 com.apple.WebKit.WebContent CPU (15 times)

/System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.Web Kit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent



End of report

Oct 12, 2018 8:40 AM in response to paulfromsaint joseph

Uninstall -

CleanMyMac 3 Menu.app (MacPaw Inc. - installed 2018-09-17)

(/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)


Tenor.app (Tenor, Inc. - installed 2018-06-14)

(/Applications/Tenor.app)

StartUpHelper (Spotify - installed 2018-09-17)

(/Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app)

WunderlistHelper (App Store - installed 2018-06-14)

(/Applications/Wunderlist.app/Contents/Library/LoginItems/WunderlistHelper.app)


CricutLauncher4.app (Provo Craft and Novelty, Inc. - installed 2018-08-18)

(~/Library/Application Support/CricutDesignSpace3/BRIDGE/CricutLauncher4.app)


Don't use third party applications in Mac .

Oct 12, 2018 10:45 AM in response to paulfromsaint joseph

First try toggling off the Forward Messages to Mac option in Settings on the iOS device, then toggle it back on again, and try sending a message from the Mac again. If that doesn't help, then:


Have you tried resetting the Mac? Signing out of iCloud and back in again? Signing out of Messages and back in again?


I would suggest trying those things above on the Mac first. If none of them resolve the issue, try the same things on the iOS device.


Best,


GB

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

SMS Not Working on MAC

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