You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

âș If you can't accept iCloud Terms and Conditions... Learn more >

âș If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 'phone app' issues

Help! My phone seems to be working fine - with one critical exception. The phone 'app' is unresponsive. It seems to open ok, but nothing responds to the touch screen so i can only make outgoing calls by searching for a contact in the home screen search and calling from there. I can't type a number into the phone. Its been like this for the last 24 hours. I've rebooted a few times, but the problem seems limited to that application. Any ideas?


thanks

iPhone 6s, iOS 12

Posted on Oct 12, 2018 8:44 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 12, 2018 9:58 AM

Did you try rebooting the app itself by double-tapping the home button, closing the app and reopening it?

1 reply

iPhone 'phone app' issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.