Hi, I started to have shadows or "burn in" effect on my iPhone X OLED screen. I didn't notice it until I used a white background or using note app. Then I realised that there some sort of shadow of icons still showing on the screen. I did a screen capture but it didn't showed in the photo taken. My iPhone X is still within warranty and I wonder if anyone had this issue and what should I do next. Appreciate the help. Thank you.
iPhone X, iOS 12.0.1
See "OLED Technology" here. Perhaps what you're seeing is normal.
About the Super Retina display on your iPhone X, iPhone XS, and iPhone XS Max - Apple Support
See "OLED Technology" here. Perhaps what you're seeing is normal.
About the Super Retina display on your iPhone X, iPhone XS, and iPhone XS Max - Apple Support
I don't think its normal. My usage is like any other users day to day etc. I had the auto-lock screen enable and my background wallpaper screen are dark images. Apple claimed that they have the best iPhone X OLED screen that can prevent burn-in effect. Maybe my iPhone X screen is defective after all. I do not know this yet and I will contact Apple Support and let them take a look.
Make an appointment at an Apple store and bring it in for evaluation. They'll be able to tell you what your options are.
~Lyssa
I will do that today. Hope Apple can assist me on this. Quite anoying to see that on the screen while typing or reading.
Yes, you should check it out with Apple.
Good luck with this!
Great news! Apple replaced my iPhone X with another. Problem solved. Great support from Apple Singapore on the matter and the Genius there are awesome.
Great news indeed! Enjoy your new iPhone.
iPhone X OLED Screen Burn in
