Charging with this accessory not supported
New Apple Watch and just got a replacement magnetic charger. However it does not work at all, I get the error message, “charging with this accessory not supported.”
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User profile for user:
CarlAVII
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Community Specialist
Hey, Brendon!
Congratulations on your new Apple Watch! I see that you've recently gotten another charger, but when you attempt to charge your Watch you get an "accessory not supported" error. I'm happy to help!
Based on what you've described, I would recommend the following steps from If your Apple Watch won't charge or it won't turn on - Apple Support :
Thanks for stopping by the Apple Support Communities. Cheers!
Congratulations on your new Apple Watch! I see that you've recently gotten another charger, but when you attempt to charge your Watch you get an "accessory not supported" error. I'm happy to help!
Based on what you've described, I would recommend the following steps from If your Apple Watch won't charge or it won't turn on - Apple Support :
Get help
If you use a third-party charging stand, use the charging cable that shipped in the box with your Apple Watch.
If your Apple Watch won't charge or you see a message on your watch that charging with this accessory isn't supported:
- Make sure that you plug the Apple Magnetic Charging Cable all the way into the USB Power Adapter, then make sure that you plug the adapter all the way into a power outlet.
- Make sure that you're using the Apple Magnetic Charging Cable and the USB Power Adapter that came with your Apple Watch.
- Completely remove any plastic wrap from both sides of the charger.
- Make sure that the back of your Apple Watch and the magnetic charger are clean.
- Position the back of your Apple Watch on the charger. The charger's magnets align your Apple Watch, and you should see
on the watch face.
- If your Apple Watch still won't charge, force it to restart. Press and hold both the side button and Digital Crown for at least 10 seconds, or until you see the Apple logo.
- Try a different Apple Watch Magnetic Charging Cable and a different USB Power Adapter. If your Apple Watch is out of power, you might need to wait a few minutes for
Contact us
If you still need help, contact Apple Support.
Thanks for stopping by the Apple Support Communities. Cheers!