I can't download songs in my Apple music app
I tried restarting my phone but it doesn't seem to work. Can someone please help.😁
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User profile for user:
jeremy_v
User level:
Community Specialist
Hi Faiqkkr!
I understand that you're unable to download from Apple Music, and I'm happy to help. You can try the suggestions here:
I understand that you're unable to download from Apple Music, and I'm happy to help. You can try the suggestions here:
If you can't download, play, or access songs
First, check iTunes to see if the song is ineligible for upload. Additionally, if you added the song to your library from the Apple Music catalog, it might no longer be available on Apple Music.
Check your Internet connection
Open Safari on your iOS device or Mac, or a web browser on your PC, and go to any website to make sure that you have a strong Wi-Fi or Internet connection.
If you can't connect to a Wi-Fi network on your iOS device, you can try using cellular data:
- Go to Settings > [your name] > iTunes & App Store.
- Turn on Use Cellular Data.
You might have to pay a fee to download over a cellular network. Contact your wireless carrier for details, and learn about cellular data settings and usage.