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Macbook recognizes iphone, but not itunes. (I just want to sync music)

I have an early 2011 13" macbook pro and I'm trying to connect my iphone x to itunes to sync music but it doesnt recognize it. Everything is updated (both phone and os). Itunes sometimes will even ask me to unlock phone when connected, but when i do the iphone logo doesnt show or any syncing options (as if there is no phone connected).

iPhone X, iOS 12.0.1

Posted on Oct 14, 2018 3:09 PM

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Question marked as Top-ranking reply

Posted on Oct 14, 2018 4:00 PM

Download the current 12.8 installer for iTunes from https://www.apple.com/itunes/download/.

Unlock your iOS device and connect it to USB.

Reinstall iTunes from the .dmg that you've downloaded.

During the installation it should announce that a further software update is required.

Install that and iTunes should see your devices.


See also If your iOS 12 device isn't recognized by iTunes, you might need to upgrade macOS or iTunes - Apple Support.


tt2

1 reply
Question marked as Top-ranking reply

Oct 14, 2018 4:00 PM in response to ejohnson314

Download the current 12.8 installer for iTunes from https://www.apple.com/itunes/download/.

Unlock your iOS device and connect it to USB.

Reinstall iTunes from the .dmg that you've downloaded.

During the installation it should announce that a further software update is required.

Install that and iTunes should see your devices.


See also If your iOS 12 device isn't recognized by iTunes, you might need to upgrade macOS or iTunes - Apple Support.


tt2

Macbook recognizes iphone, but not itunes. (I just want to sync music)

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