I have iCloud photos and optimize iPhone storage both turned on on my iPhone 7, iOS 12. My question is how do I get to my orginal picture and videos on iCloud.com? I went to that website, but there is no option for “Photos” only to “set up iCloud on this device” and “find my iPhone” options. If anyone can tell me how to get to those pics and videos, I’d appreciate it! Thanks!
iPhone 7, iOS 12
You cannot access the iCloud.com website directly from an iOS device. You can tap on the Share button at the bottom of that screen and then navigate to the Request Desktop Site option to open a limited version of the site, but iCloud.com is designed to be accessed via a browser on a computer for full access.
Your photos and videos in the iCloud Library are found on your device in the Photos app. If you have Optimize Photos turned on, then you may not see all of your full-resolution photos on the device, but instead, you might see thumbnail versions instead. You can tap on any thumbnail which results in the full-res version for that photo to be downloaded. But you only have thumbnails if you are low on memory on your device. If you have enough memory available on your device, then what you see in the Photos app under All Photos is the same thing that you see in iCloud.com under Photos.
Best,
GB
You cannot access the iCloud.com website directly from an iOS device. You can tap on the Share button at the bottom of that screen and then navigate to the Request Desktop Site option to open a limited version of the site, but iCloud.com is designed to be accessed via a browser on a computer for full access.
Your photos and videos in the iCloud Library are found on your device in the Photos app. If you have Optimize Photos turned on, then you may not see all of your full-resolution photos on the device, but instead, you might see thumbnail versions instead. You can tap on any thumbnail which results in the full-res version for that photo to be downloaded. But you only have thumbnails if you are low on memory on your device. If you have enough memory available on your device, then what you see in the Photos app under All Photos is the same thing that you see in iCloud.com under Photos.
Best,
GB
Did you signed out with iCloud account from your iOS device as your screen shots shows , sign in with your Apple ID and password see this article Sign in with your Apple ID - Apple Support in iCloud account again see this article iCloud: Set up iCloud on your iOS devices or your Mac or Windows computer
Thank you for the links, but I still have the same problem. On iCloud.com, these are my only options. It doesn’t give me an option to get to photos. I do have iCloud set up on my iPhone already.
Ok, great! Thank you so much for your help!
You are most welcome 🙂
Best,
GB
Viewing photos stored in iCloud
