BMW contact names not syncing

I have looked at all the replies on here and tried all the suggestions and unfortunately I am now in a worse state :-( Now NONE of the names appear whereas before some did.

I did phone BMW where I bought the car and they said they never heard of it.

Id be very greatful for help on this matter.

Posted on Oct 15, 2018 12:06 AM

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Posted on Oct 15, 2018 12:31 AM

It's difficult to guess what's been tried when someone just say's "all" (so forgive me if this is one of them), but when ever I've had car bluetooth sync issues this has always worked.


Go into the Settings/Bluetooth and select the "i" after your vehicle name or designation, then choose "Forget this Device", then reboot the iPhone. To reboot I would Force Restart If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


Next go into your vehicle settings (probably under bluetooth setup, check your user manual) and "delete" your iPhone.


Once the above two steps are done try pairing the iPhone again.

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Question marked as Top-ranking reply

Oct 15, 2018 12:31 AM in response to suzifromedgware

It's difficult to guess what's been tried when someone just say's "all" (so forgive me if this is one of them), but when ever I've had car bluetooth sync issues this has always worked.


Go into the Settings/Bluetooth and select the "i" after your vehicle name or designation, then choose "Forget this Device", then reboot the iPhone. To reboot I would Force Restart If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


Next go into your vehicle settings (probably under bluetooth setup, check your user manual) and "delete" your iPhone.


Once the above two steps are done try pairing the iPhone again.

Oct 15, 2018 12:50 AM in response to suzifromedgware

No problem, basically aim to remove all reference to previous syncing attempts at both "ends" ie. on phone and car, because anything remaining could be "interferring" with the subsequent re-syncs attempts.


I also suggested a Force Restart of the iPhone because that is a standard fallback when the device gets a little glitchy, a bit like restarting your Mac.


If you still can't get the sync to work correctly, I would drive to your dealer, or if they are too far away another BMW garage, because someone should be able to help or may have come across this issue, just because one garage doesn't know doesn't mean another won't, even some car audio specialists may be worth a try if they are local.


Just a few thoughts, best of luck.

Oct 15, 2018 12:34 AM in response to SiHancox

Hi thank you , I realise I had not posted this on the ongoing thread so ‘all’ not obvious sorry. I tried removing photos , forgetting and rebooting device , various on and off contact synch options on my iPhone. However from your post it seems there is a ‘correct’ order ... so I will follow your advice to the ‘letter’ and let you know how I get on today, thank you for your quick reply

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BMW contact names not syncing

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