Why do songs disappear from my playlist?

Songs and entire albums have been disappearing from my song list and cannot be found again after searching. Why does this keep happening? An example would be the Palette album from IU. I use Apple Music because I can find all the songs I want to listen to conveniently, but if my favorite songs keeps disappearing, I think I’ll consider switching to Spotify instead.

Posted on Oct 15, 2018 5:56 AM

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1 reply

Oct 16, 2018 1:33 PM in response to chozzz

Hi chozzz,

​Thank you for using the Apple Support Communities. I see some of your Apple Music content has disappeared from your library.

Depending on the original source of your content (for example, if it was originally part of an iTunes library before you started Apple Music), this may help. This is from the article titled Get help with iCloud Music Library :

If some of your songs are missing or the song names appear in gray text

If songs that you bought are missing or the song names appear in gray text, they might use digital rights management (DRM). You need to authorize your computer before you can play these songs.

After you authorize, choose File > Library > Update iCloud Music Library from the menu bar at the top of your computer screen or the top of the iTunes window.

If you synced the songs that appear with gray text to your iOS device from a Mac or PC, turn on iCloud Music Library on that computer. Your library should update.


On the other hand, if your content was added directly from the Apple Music service, you might try this link. You can use iTunes Link Maker to search and verify whether a particular album is available in your region.

If you find the content is no longer available in the Apple Music service after searching in iTunes Link Maker, you can always submit iTunes Store Requests .

I hope this information helps you to locate your content.

Kind regards.

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Why do songs disappear from my playlist?

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