iPhone X Camera roll preview annoying glitches

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iPhone X Camera roll preview annoying glitches

My iPhone has some very annoying glitches when i’m scrolling recent taken photos from within Camera app preview. As You can see on the video there is some tearing in animations, and one photo or video repeats over and over while scrolling, and preview jumps to older and older photos while scrolling forward... This happens only when scrolling in horizontal mode and only when i scroll from within Camera app preview. This was happening on ios 12 and 12.0.1 as well. Is it common issue? Is there any way to fix it? It really makes usage of my iPhone hard and frustrating...

here is link to video https://youtu.be/yZp9chq10vU

Posted on Oct 16, 2018 12:01 PM

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Answer 1

rose_10

Community Specialist

Oct 17, 2018 2:33 PM in response to PatrykDampc

Hello PatrykDampc,

Thanks for asking the Apple Support Communities for help with your iPhone X and the delay you see in the Camera app preview. I am happy to check this out with you.

First, I recommend force closing the Camera app and Photos app. Force an app to close on your iPhone, iPad, or iPod touch - Apple Support

Then, restart your device: Restart your iPhone, iPad, or iPod touch - Apple Support

If you still have problems with the delay, I recommend reinstalling the iOS using iTunes. The reason we need to use iTunes for this step is to get a new copy of iOS installed to your device. Please make a backup of your data prior to doing this step. You can make a backup in iCloud or iTunes using this article: How to back up your iPhone, iPad, and iPod touch - Apple Support

Once your data is backed up, you can reinstall the iOS using this help article: If you can‘t update or restore your iPhone, iPad, or iPod touch - Apple Support

Please pay close attention when you reach step 4 which says:

When you see the option to Restore or Update, choose Update. iTunes will try to reinstall iOS without erasing your data. Wait while iTunes downloads the software for your device. If the download takes more than 15 minutes and your device exits the connect to iTunes screen, let the download finish, then repeat step 3.

Once your iOS is reinstalled, test if the issue is still occurring. Thanks again and have a great rest of your day.

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iPhone X Camera roll preview annoying glitches

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