Ive had my iPhone XS since the release date and the speaker is making this crackling sound? I believe it’s from the earpiece speaker but I can’t tell for sure. It starts to crackle with some videos and not others so I have no idea what’s going on. Please help!
iPhone XS, iOS 12
Check your sound settings
If your device has a Ring/Silent switch, move the switch forward—toward the device's display—so that orange isn't showing.
Open Settings > Do Not Disturb and check that Do Not Disturb is off. If you're using an iPad, you can also swipe down from the top-right corner to view Control Center and make sure the mute button and Do Not Disturb button aren't enabled.
Check sound with an app
Open an app that has music or sound effects, then adjust the volume with your volume buttons or the slider in Control Center.
Plug headphones into your device
If you can hear sound through the headphones but not through your device's speakers, unplug the headphones and clear dust or debris from the headset port on your device.
Turn off Bluetooth
To make sure that your device isn't sending audio to a Bluetooth accessory, go to Settings > Bluetooth and turn off Bluetooth.
Restart your device
Turn off your device, then turn it back on. Check the sound again. If you still don't hear any sound, contact Apple Support.
There is a lot of us with this problem, here's the link to the post where most of us are complaining and hoping to get an answer to see if this is going to be fixed:
Re: Buzzing Earpiece iPhone Xs
Post your case too, its helps to make apple aware of this issue.
Crackling sound on iPhone XS
