iphone 8 visual voicemail not working

Just purchased an iPhone 8. AT&T supports visual voicemail. I had it on my old iPhone. Where is the normal visual voicemail? The instructions are leading me in a circle and wasting my time.

iPhone 8

Posted on Oct 17, 2018 11:41 AM

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Question marked as Top-ranking reply

Posted on Oct 18, 2018 12:20 PM

Greetings, joanneNac.


I see that you're trying to set up Visual Voicemail on your new iPhone 8, but it's not completing setup and I'm happy to help.


Set up Visual Voicemail on your iPhone -- Review the information and apply the steps provided in this article. If you're still unable to set it up:

Get help with Visual Voicemail

If you can't set up Visual Voicemail, contact your carrier to make sure that your plan supports the feature.

If you need help, try these steps. Check your Visual Voicemail after each step:

  1. Try to call someone to check your cellular network connection.
  2. Make sure that you set up your voicemail. To check, dial your phone number from your iPhone.
  3. Call your iPhone from another phone and try to leave yourself a voicemail.
  4. Go to Settings > General > Reset and tap Reset Network Settings.

User uploaded file


Take care!

1 reply
Question marked as Top-ranking reply

Oct 18, 2018 12:20 PM in response to joanneNac

Greetings, joanneNac.


I see that you're trying to set up Visual Voicemail on your new iPhone 8, but it's not completing setup and I'm happy to help.


Set up Visual Voicemail on your iPhone -- Review the information and apply the steps provided in this article. If you're still unable to set it up:

Get help with Visual Voicemail

If you can't set up Visual Voicemail, contact your carrier to make sure that your plan supports the feature.

If you need help, try these steps. Check your Visual Voicemail after each step:

  1. Try to call someone to check your cellular network connection.
  2. Make sure that you set up your voicemail. To check, dial your phone number from your iPhone.
  3. Call your iPhone from another phone and try to leave yourself a voicemail.
  4. Go to Settings > General > Reset and tap Reset Network Settings.

User uploaded file


Take care!

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iphone 8 visual voicemail not working

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