Spider inside Imac 27" 5K

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Level 1

4 points

Spider inside Imac 27" 5K

A spider was alive crawling around inside my screen and eventually dead in the middle of the screen. Very annoying. Seems like there were many reporting of the same issue but no solution? My Imac is Mid 2015 27" 5K and screen is seal shut. There isn’t any spider in our office and per all the picture I saw with the same issue, it seems to be the same type of spider?!? Maybe the egg got in during manufacturing process? Any one have any good solution? Has apple offer to address this issue?

iMac (Retina 5K, 27-Inch, Mid 2015), macOS Mojave (10.14)

Posted on Oct 17, 2018 2:12 PM

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Answer 1

rkaufmann87

Level 10

148,494 points

Oct 17, 2018 2:30 PM in response to Growbeebee

This is a very unusual issue and clearly there were spiders in your location as the computer are manufactured in extremely clean conditions. If your computer is covered by AppleCare then please contact them to see if this may be covered. If you do not have AppleCare this is your problem and you will need to take the computer to your local Apple Store or AASP to have the spider removed.

Good luck.

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Answer 2

macjack

Level 10

111,242 points

Oct 17, 2018 2:40 PM in response to Growbeebee

If it's still under warranty call Apple (800) MYAPPLE and see what they suggest.

There are spiders all over, just because you didn't see any doesn't mean there wasn't one in your office.

https://www.terminix.com/blog/home-garden/spiders-eggs-in-the-house/

"Spider eggs typically hatch in 2 to 3 weeks, which can vary based on species and season."

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Spider inside Imac 27" 5K

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