News.app Mojave crashing

EtreCheck version: 5.0.6 (5A017)

Report generated: 2018-10-18 20:43:49

Download EtreCheck from https://etrecheck.com

Runtime: 2:31

Performance: Excellent

Problem: Apps are crashing

Description:

News.app crashes after a few minutes of use.

Major Issues:

Anything that appears on this list needs immediate attention.

No Time Machine backup - Time Machine backup not found.

Unsigned files - There are unsigned software files installed that could be adware and should be reviewed.

Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

Configuration profiles present - This machine has configuration profiles. These are sometimes used by adware and malware.

Clean up - There are orphan files that could be removed.

System modifications - There are a large number of system modifications running in the background.

Corrupt hosts file - Hosts file is corrupt.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.

Abnormal shutdown - Your machine shut down abnormally.

Hardware Information:

MacBook Pro (15-inch, 2016)

MacBook Pro Model: MacBookPro13,3

1 2.7 GHz Intel Core i7 (i7-6820HQ) CPU: 4-core

16 GB RAM - Not upgradeable

BANK 0/DIMM0 - 8 GB LPDDR3 2133 ok

BANK 1/DIMM0 - 8 GB LPDDR3 2133 ok

Battery: Health = Normal - Cycle count = 138

Video Information:

Intel HD Graphics 530 - VRAM: 1536 MB

AMD Radeon Pro 455 - VRAM: 2048 MB

LC-43LB481U 1920 x 1080

Drives:

disk0 - APPLE SSD SM0512L 500.28 GB (Solid State - TRIM: Yes)

Internal PCI-Express 8.0 GT/s x4 NVM Express

disk0s1 - EFI [EFI] 315 MB

disk0s2 [APFS Container] 499.96 GB

disk1 [APFS Virtual drive] 499.96 GB (Shared by 4 volumes)

disk1s1 - Macintosh HD (APFS) (Shared - 376.80 GB used)

disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 61 MB used)

disk1s3 - Recovery (APFS) [Recovery] (Shared - 1.03 GB used)

disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)

disk2 - Seagate Backup+ Desk 5.00 TB

External USB 5 Gbit/s USB

disk2s1 - EFI [EFI] 315 MB

disk2s2 - B**********e (Journaled HFS+) 5.00 TB (4.07 TB used)

disk3 - HGST G-DRIVE with Thu 3.00 TB

External USB 480 Mbit/s USB

disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk3s2 - M*********O (Journaled HFS+) 3.00 TB (2.52 TB used)

disk4 - HGST G-DRIVE with Thu 3.00 TB

External USB 480 Mbit/s USB

disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk4s2 - T****************D (Journaled HFS+) 3.00 TB (1.80 TB used)

disk5 - G-DRIVE USB-C 4.00 TB

External USB 5 Gbit/s USB

disk5s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk5s2 - G***********C (Journaled HFS+) 4.00 TB (2.99 TB used)

Mounted Volumes:

disk1s1 - Macintosh HD 499.96 GB (120.83 GB free)

APFS

Mount point: /

disk1s4 - VM [APFS VM] (Shared - 1.07 GB used)

APFS

Mount point: /private/var/vm

disk2s2 - B**********e 5.00 TB (929.52 GB free)

Journaled HFS+

Mount point: /Volumes/B**********e

disk3s2 - M*********O 3.00 TB (481.53 GB free)

Journaled HFS+

Mount point: /Volumes/M*********O

disk4s2 - T****************D 3.00 TB (1.20 TB free)

Journaled HFS+

Mount point: /Volumes/T****************D

disk5s2 - G***********C 4.00 TB (1.01 TB free)

Journaled HFS+

Mount point: /Volumes/G***********C

Network:

Interface en7: AX88179 USB 3.0 to Gigabit Ethernet

Proxy Auto Discovery

Interface en9: iPad

Interface en0: Wi-Fi

802.11 a/b/g/n/ac

Interface en6: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

System Software:

macOS Mojave 10.14 (18A391)

Time since boot: Less than an hour

Configuration Files:

/etc/hosts - Count: 2 - Corrupt!

Configuration Profiles:

This computer has configuration profiles installed.

Security:

Unsigned Files:

Launchd: /Library/LaunchDaemons/com.wacom.UpdateHelper.plist

Executable: /Library/PrivilegedHelperTools/com.wacom.UpdateHelper.app/Contents/MacOS/com.wa com.UpdateHelper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool .plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.wacom.DisplayMgr.plist

Executable: /Library/PrivilegedHelperTools/com.wacom.DisplayMgr.app/Contents/MacOS/com.waco m.DisplayMgr

Launchd: /Library/LaunchAgents/org.chromium.chromoting.plist

Executable: /Library/PrivilegedHelperTools/org.chromium.chromoting.me2me.sh --run-from-launchd

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/desktopsoftphone.plist

Executable: /Applications/Vonage Business/Desktop Softphone/node --harmony '/Applications/Vonage Business/Desktop Softphone/node_modules/node-mac/lib/wrapper.js' -f '/Applications/Vonage Business/Desktop Softphone/hostService.js' -l /Library/Logs/DesktopSoftphone.4.1.0/desktopsoftphone.log -e /Library/Logs/DesktopSoftphone.4.1.0/desktopsoftphone_error.log -t DesktopSoftphone.4.1.0 -g 0.25 -w 1 -r 3 -a n

Details: Domain name invalid - possibly adware

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.allocinit.camtwistassistant.plist

Executable: /Library/CoreMediaIO/Plug-Ins/DAL/CamTwist.plugin/Contents/Resources/CamTwistAs sistant

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.divx.uninstall.player.plist

Executable: /bin/bash -c 'if [[ ! -e "/Applications/DivX Player.app" ]] ; then open "/Library/Application Support/DivX/Uninstall DivX for Mac.app"; fi'

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Update r.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.macpaw.CleanMyMac2.Agent.plist

Executable: /Library/PrivilegedHelperTools/com.macpaw.CleanMyMac2.Agent

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.adobe.CS5ServiceManager.plist

Executable: /Library/Application Support/Adobe/CS5ServiceManager/CS5ServiceManager.app/Contents/MacOS/CS5Service Manager -launchedbylogin

Details: Exact match found in the whitelist - probably OK

32-bit Applications:

132 32-bit apps

Kernel Extensions:

/Applications/Capture One 11.app

[Not Loaded] LeafFwXDriverMatcher.kext (1.2.0d1)

/Applications/Setapp/Shimo.app

[Not Loaded] shimoNetworkTrigger.kext (Fabian Jaeger, 1.0 - SDK 10.13)

[Not Loaded] tap.kext (Fabian Jaeger, 20150118)

[Not Loaded] tun.kext (Fabian Jaeger, 20150118)

/Applications/Toast 11 Titanium/Spin Doctor.app

[Loaded] Terminus.kext (4)

/Applications/Toast 11 Titanium/Toast Titanium.app

[Not Loaded] TDIXController.kext (2.0)

/Applications/Utilities/DiskWarrior.app

[Not Loaded] DiskWarriorPreview.kext (4.3)

/Applications/Wondershare TunesGo.app

[Not Loaded] SystemAudioRecorder.kext (1.1.0 - SDK 10.6)

/Library/Extensions

[Loaded] Apowersoft_AudioDevice.kext (Apowersoft Limited, 1.6.7 - SDK 10.11)

[Loaded] Soundflower.kext (MATT INGALLS, 2.0b2 - SDK 10.10)

[Not Loaded] FTDIKext.kext (Wacom Technology Corp., 1.0 - SDK 10.13)

[Loaded] AX88179_178A.kext (WEI LU SU, 1.9.0 - SDK 10.10)

[Not Loaded] DisplayLinkEthernetDriver.kext (DisplayLink Corp, 1.11.0 - SDK 10.6)

[Not Loaded] DisplayLinkDriver.kext (DisplayLink Corp, 2.1b (50721) - SDK 10.6)

/System/Library/Extensions

[Not Loaded] LfEtherConfig.kext (2.0)

[Not Loaded] LfConnectDriver.kext (1.10.5 - SDK 10.8)

[Not Loaded] NovatelWirelessWWAN.kext (v3.1.5 (001))

[Not Loaded] Wacom Tablet.kext (Wacom Technology Corp., Wacom Tablet 6.3.15-3 - SDK 10.11)

/System/Library/Extensions/NovatelWirelessWWAN.kext/Contents/Plugins

[Not Loaded] NovatelWirelessUSBCDCECMControl.kext (v3.1.5 (001) - SDK 10.4)

[Not Loaded] NovatelWirelessUSBCDCECMData.kext (v3.1.5 (001) - SDK 10.4)

[Not Loaded] NovatelWireless3G.kext (v3.1.5 (001) - SDK 10.4)

[Not Loaded] NovatelWireless3GData.kext (v3.1.5 (001) - SDK 10.4)

[Not Loaded] NovatelWirelessFilter.kext (v3.1.5 (001) - SDK 10.4)

Startup Items:

TuxeraNTFSUnmountHelper Path: /Library/StartupItems/TuxeraNTFSUnmountHelper

ProTec6b Path: /Library/StartupItems/ProTec6b

System Launch Agents:

System Launch Daemons:

Launch Agents:

Launch Daemons:

User Launch Agents:

User Login Items:

CleanMyMac Menu.app (MacPaw Inc. - installed 2018-10-10)

(/Applications/Setapp/CleanMyMac X.app/Contents/MacOS/CleanMyMac Menu.app)

SmartDaemon.app (Justin Johnson - installed 2018-08-02)

(/Library/Application Support/CleverFiles/SmartDaemon.app)

Vonage Business.app (Vonage Holdings Corp. - installed 2018-09-26)

(/Applications/Vonage Business.app)

Mosaic SA Helper (Light Pillar Software Ltd - installed 2102-08-20)

(/Applications/Setapp/Mosaic.app/Contents/Library/LoginItems/Mosaic SA Helper.app)

LaunchAtLogin (Aptonic Limited - installed 2018-09-26)

(/Applications/Setapp/Dropzone.app/Contents/Library/LoginItems/LaunchAtLogin.app )

RescueTime Helper (RescueTime, Inc - installed 2018-10-10)

(/Applications/RescueTime.app/Contents/Library/LoginItems/RescueTime Helper.app)

WDQuickView (Western Digital Corporation Branded Products Group - installed 2018-10-05)

(/Library/Application Support/WDSmartware/WDQuickView.app/Contents/MacOS/WDQuickView)

Vonage Business (Vonage Holdings Corp. - installed 2018-09-26)

(/Applications/Vonage Business.app/Contents/MacOS/Vonage Business)

SmartDaemon (Justin Johnson - installed 2018-08-02)

(/Library/Application Support/CleverFiles/SmartDaemon.app/Contents/MacOS/SmartDaemon)

CleanMyMac Menu (MacPaw Inc. - installed 2018-10-10)

(/Applications/Setapp/CleanMyMac X.app/Contents/MacOS/CleanMyMac Menu.app/Contents/MacOS/CleanMyMac Menu)

Internet Plug-ins:

o1dbrowserplugin: 5.41.3.0 (installed 2018-04-21)

OVSHelper: 1.1 (installed 2016-12-30)

OfficeLiveBrowserPlugin: 12.3.6 (installed 2016-12-30)

SlingPlayer: (installed 2016-12-30)

AdobeAAMDetect: 3.0.0.0 (installed 2018-09-24)

AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-10-10)

DivX Web Player: 3.7.1.351 (installed 2016-12-30)

Silverlight: 5.1.50901.0 (installed 2018-05-17)

QuickTime Plugin: 7.7.3 (installed 2018-09-26)

Flash Player: 29.0.0.113 (installed 2018-04-05)

googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11)

SharePointBrowserPlugin: 14.7.7 (installed 2017-11-22)

AdobePDFViewer: 19.008.20074 (installed 2018-10-10)

FlashPlayer-10.6: 29.0.0.113 (installed 2018-04-05)

JavaAppletPlugin: Java 8 Update 181 build 13 (installed 2018-09-05)

User Internet Plug-ins:

Folx3Plugin: 3.0.1 (installed 2018-10-16)

DISH Anywhere Player: ECHO.2.29.3 (installed 2018-09-16)

Safari Extensions:

3rd Party Preference Panes:

3ivx MPEG-4 (installed 2012-07-26)

Flash Player (installed 2018-02-23)

FUSE (installed 2017-09-21)

Java (installed 2018-09-05)

Paragon NTFS for Mac OS X (installed 2015-10-22)

Perian (installed 2011-07-23)

WacomTablet (installed 2018-09-24)

WDQuickView (installed 2018-10-05)

Time Machine:

Time Machine Not Configured!

Performance:

System Load: 1.64 (1 min ago) 1.31 (5 min ago) 1.19 (15 min ago)

Nominal I/O speed: 1.78 MB/s

File system: 20.45 seconds

Write speed: 1909 MB/s

Read speed: 2559 MB/s

CPU Usage:

Top Processes by CPU:

Top Processes by Memory:

Top Processes by Network Use:

Virtual Memory Information:

Software Installs (past 30 days):

Clean up:

~/Library/LaunchAgents/com.koingosw.maccleansehelper.MonitorTrash.plist

'/Users/***/Library/Application Support/com.koingosw.maccleanse/MacCleanse Helper.app'

Executable not found

~/Library/LaunchAgents/com.koingosw.maccleansehelper.CleanupReminder.plist

'/Users/***/Library/Application Support/com.koingosw.maccleanse/MacCleanse Helper.app'

Executable not found

Diagnostics Information (past 7 days):

2018-10-18 19:49:14 Last Shutdown Cause: 3 - Hard shutdown

2018-10-18 19:35:08 CleanMyMac X.app Hang

/Applications/Setapp/CleanMyMac X.app

2018-10-18 19:29:38 WindowServer CPU

/System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/Window Server

End of report

I will give it a shot and let you know. Thanks for the reply!

Ok so I restarted in Safe Mode. The News.app opened but was extremely sluggish to the point where it would take over a minute for each click to respond. Any thoughts?

Thanks for the info