I got the following email from Apple 2 weeks AFTER losing a phone (I set it up in lost mode as soon as we realised it was missing). Anyone have any idea why or how - it is impossible to get a straight answer ;(
Find My iPhone has been disabled on XX iPhone
null-OTHER, iOS 12, iCLOUD
It is phishing. In a message Apple will always address you by your real name, never by your email address or Dear Customer. Also the sent-from address should be @apple.com or @itunes.com Additionally Apple does not send attachments.
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
Forward it as an attachment to reportphishing@apple.com
Do you know what happens if you disable Find my iPhone? It happens that you remove your activation lock (your Apple ID) from that device, and THIS is what who found your iphone would like you to do.
Don't do it.
Regards
Giulio
It is phishing. Apple always addresses you by your real full name.
From the support article I provided, go to section "Report phishing attempts and other suspicious messages to Apple", then follow the instructions to report both the mail messages you got.
Regards
Giulio
I checked back and when I setup lost mode for the phone (Sept 25th) on my Cloud account I did get confirmation returned from the same email address so I think it's valid....
Anyone have any idea what would prompt Apple to disable find my iPhone (Oct 7th)?
Or are all the emails phishing..? Surprising the correct phone name was used on the email?
From: Find My iPhone <noreply@email.apple.com>
Date: 25 September 2018 at 14:47:30 IST
To: xxx
Subject: Lost Mode enabled on xxx iPhoneLost Mode enabled on xxx iPhone This device was put into Lost Mode at 6:47 AM PDT on 25 September 2018. Lost Mode enables Location Services. Find My iPhone and other apps will be able to use the location of your iPhone until it is unlocked. Use Find My iPhone on an iOS device or visit icloud.com/find on a Mac or PC to take additional action. Cloud is a service provided by Apple. Apple ID | Support | Terms and Conditions | Privacy Policy Copyright © 2018 Apple Distribution International, Hollyhill Industrial Estate, Hollyhill, Cork, Ireland. All rights reserved.
From: Find My iPhone <noreply@email.apple.com>
Date: 7 October 2018 at 19:45:18 IST
To: xxx
Subject: Find My iPhone has been disabled on xxx iPhoneFind My iPhone has been disabled on xxx iPhone With Find My iPhone disabled, this device can no longer be located, placed in Lost Mode, or remotely erased using icloud.com/find or the Find My iPhone iOS app. In addition, your Apple ID and password will no longer be required for someone to erase, reactivate, and use your iPhone. iCloud is a service provided by Apple. Apple ID | Support | Terms and Conditions | Privacy Policy Copyright © 2018 Apple Distribution International, Hollyhill Industrial Estate, Hollyhill, Cork, Ireland. All rights reserved.
Also, was "xxx" containing your complete name and surname?
Giulio
i haven't done anything 😉
Thanks MacJack ..
I must be unlucky..Whoever found that phone must know what to do or a crazy co incidence I"m getting the phishing emails..
I think that email is not coming from Apple. "email.apple.com" is not an Apple address.
Read this support guide:
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
Regards
Giulio
Email sent to my email account and the correct name of the device was used in the email (i replaced with XXX)
- HELP - valid email from apple?
