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MAC os Sierra 10.12.6 my internal microphone is not working

Internal microphone not working

MacBook (Retina, 12-inch, Early 2016), macOS Sierra (10.12.6)

Posted on Oct 18, 2018 9:20 AM

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Question marked as Best reply

Posted on Oct 19, 2018 7:29 PM

You are welcome.


Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

3 replies
Question marked as Best reply

Oct 19, 2018 7:29 PM in response to Ann Mulu

You are welcome.


Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

MAC os Sierra 10.12.6 my internal microphone is not working

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