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My podcast Album artwork isn’t updating - What About Dat - Tv recap & review

The album art work works in the podcast app but when I search my podcast in iTunes I get old artwork and it’s killing me cuz I can’t figure out how to update it. My podcast is what about dat and are hosted thru podbean

Posted on Oct 18, 2018 8:31 AM

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Posted on Oct 18, 2018 8:50 AM

Your feed is at whataboutdat.podbean.com/feed.xml (https:// removed so that the forum shows the URL and not the title). Please always include this URL and that of the Store page when you have a query: I shouldn't have to go hunting for them.


The URL in your 'itunes:image tag' is


https://deow9bq0xqvbj.cloudfront.net/image-logo/3174286/IMG_0041.jpg


This image is 342 x 342 px which is way below the mimimum acceptable of 1400 x 1400 px, which is why it hasn't updated. You will need to create a new one to the correct size (don't just blow this one up, it won't be accepted).

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Oct 18, 2018 8:50 AM in response to WhatAboutDatPodcast

Your feed is at whataboutdat.podbean.com/feed.xml (https:// removed so that the forum shows the URL and not the title). Please always include this URL and that of the Store page when you have a query: I shouldn't have to go hunting for them.


The URL in your 'itunes:image tag' is


https://deow9bq0xqvbj.cloudfront.net/image-logo/3174286/IMG_0041.jpg


This image is 342 x 342 px which is way below the mimimum acceptable of 1400 x 1400 px, which is why it hasn't updated. You will need to create a new one to the correct size (don't just blow this one up, it won't be accepted).

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Oct 18, 2018 11:51 AM in response to Roger Wilmut1

First, off Roger, you have a crappy way of talking to businesses. We aren't techs so we would not really know about the URL situation. " I shouldn't have to go hunting for them" ummm that is part of your job (if you'd like to be truly helpful). You could have left that part out or simply said: "it would be helpful to have the links in the correct format so that I can resolve your problem faster". I understand you have to reply to bunch a bunch of people, but you just really weren't coming off as a professional.


Anywho did this help? Not really. I have already uploaded 6 different times the correct resolution, but it had never gone through. the px size you gave was from the very first time we uploaded so I'm not really sure why the other times it didn't go through. We shall try this again and hopefully it works.

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My podcast Album artwork isn’t updating - What About Dat - Tv recap & review

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