How do you know won’t not there fingerprint.
Your question is not really clear, however here is a support document that discusses Touch ID. If Touch ID isn't working on your iPhone or iPad - Apple Support
If this is not what you are looking for, try your question again, and if necessary, post in your native language.
This is the last step in the support document:
Still not working?
If the previous steps didn't help, you see "Failed—unable to complete Touch ID setup", or either of the following happen when you go to Settings > Touch ID & Passcode, take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:
What did Apple have to say when you contacted them?
No, I did find out not there gray fingerprint let me can’t touch.
Fingerprint
