I can not do anything with my MacBookPro

I have lost all the icons and buttons on my macbook pro. I can not open applications or close them. I can not restart the computer, and when I go into the settings, the whole window is filled with black and I also can not close it and do something with it. help, what can it be?

MacOsHightSierra User uploaded file

Posted on Oct 20, 2018 7:12 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 20, 2018 7:16 AM

Try restarting in Safe Mode:

Use safe mode to isolate issues with your Mac - Apple Support

If that doesn't work boot into Recovery Mode holding the command-r keys and reinstall Mac OS.

About macOS Recovery - Apple Support

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I can not do anything with my MacBookPro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.