Apple Event: May 7th at 7 am PT
Hello. My brother made an in-game purchase for $ 10 and I would like to return the money. I tried to return via reportaproblem.apple.com, but I was constantly receiving messages "At the moment we are unable to process your request. Please try again later." or "Refund for this purchase is not possible.". What to do, tell me?
iPhone 6, iOS 12.0.1
All sales are considered final, which may explain the refund not possible message.
You can try contacting iTunes Support to see if they can help. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.
All sales are considered final, which may explain the refund not possible message.
You can try contacting iTunes Support to see if they can help. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.
Erroneous purchase
