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Level 1

13 points

one AirPod stopped working

my AirPods are about 3 months old and the right one has stopped working. It seemed to be glitchy before it quit working. Any fixes. The case doesn't recognize it. I have done the reset several times.

null-OTHER, AirPods

Posted on Oct 20, 2018 2:07 PM

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1 reply

Kappy

Level 10

361,753 points

Oct 20, 2018 2:08 PM in response to jim1162

Make an appointment at the Apple Genius Bar for service. If you need to find an Apple Store - Find a Store - Apple. If you did not purchase it from Apple then you will need to look to the vendor for service or How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD).

one AirPod stopped working

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