Apple Watch Basics
My watch is stuck on ”Apple Watch Basics”
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User profile for user:
CarlosP1228
User level:
Community Specialist
Hi lauren245,
Welcome to Apple Support Communities. I understand that your Apple Watch is stuck on the "Apple Watch Basics" screen. I can see why you'd reach out for assistance with this; I'd like to help. If you haven't already, I'd recommend using the resources below to check for the most current OS version and to restart your iPhone and Apple Watch:
If you continue to have trouble, can you let me know if you see any options on the "Apple Watch Basics" screen? Do you see any response when trying to move past this?
Best Regards.
Welcome to Apple Support Communities. I understand that your Apple Watch is stuck on the "Apple Watch Basics" screen. I can see why you'd reach out for assistance with this; I'd like to help. If you haven't already, I'd recommend using the resources below to check for the most current OS version and to restart your iPhone and Apple Watch:
Set up your Apple WatchIf you can't set up your Apple Watch or you get an error message
If you continue to have trouble, can you let me know if you see any options on the "Apple Watch Basics" screen? Do you see any response when trying to move past this?
Best Regards.