Car play works for a minute than phone disconnects
After plugging in my new iPhone X and connecting to CarPlay, music will play for about a minute and then disconnects. After reconnecting, the same thing happens.
User profile for user:
CarlosP1228
User level:
Community Specialist
Greetings DaveAll,
Thanks for visiting the Apple Support Communities! I understand your iPhone disconnects from CarPlay via USB playback with your car stereo.
The following support article provides troubleshooting suggestions for when help is needed with connecting to a car stereo: If your iPhone, iPad, or iPod doesn't connect to or work in your car
Specifically, let's have you review the following section:
Let me know how it goes from here.
Kind regards.
Thanks for visiting the Apple Support Communities! I understand your iPhone disconnects from CarPlay via USB playback with your car stereo.
The following support article provides troubleshooting suggestions for when help is needed with connecting to a car stereo: If your iPhone, iPad, or iPod doesn't connect to or work in your car
Specifically, let's have you review the following section:
If you connect using USB playback
- Restart your device and your car.
- Make sure that your device is unlocked and on the Home screen.
- If possible, try to connect using another cable or USB port. Check your car owner's manual to learn how to connect an Apple device.
- Check your charging port for any debris or damage. Make sure that your charging cable is inserted fully into the port.
- Update your device.
- Install any firmware updates for your car stereo.
- Try playing audio from a different app. If you can't play audio from a third-party app, contact the app developer for help. If you can't play audio from an Apple app, contact Apple Support.
Let me know how it goes from here.
Kind regards.