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Keyboard problemOn e

One letter of my keyboard does not want to work,only works when the phone is the opposite side

iPhone 6s, iOS 12.0.1

Posted on Oct 21, 2018 1:18 PM

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Question marked as Best reply

Posted on Oct 21, 2018 1:26 PM

Your screen could have a failing area.

Be sure that nothing (case, screen protector) can interfere with your touch screen. Should be this case, remove them.

If the issue still persists, have your iPhone checked at your most convenient Apple Store or Authorized Service Provider. After the inspection, they'll give you all the available options:

Apple - Find Locations - Location Selector


Regards

Giulio

1 reply
Question marked as Best reply

Oct 21, 2018 1:26 PM in response to Villanueva2004

Your screen could have a failing area.

Be sure that nothing (case, screen protector) can interfere with your touch screen. Should be this case, remove them.

If the issue still persists, have your iPhone checked at your most convenient Apple Store or Authorized Service Provider. After the inspection, they'll give you all the available options:

Apple - Find Locations - Location Selector


Regards

Giulio

Keyboard problemOn e

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