I bought a new Win10 PC a couple of months ago. Have been backing up my iPhone and iPad via iTunes on it every few days ever since. iTunes says 'backing up', then 'synchronising'. The syncs with Outlook work fine.
Why would my backup folder be empty? Is there anywhere else the backups could be?
iPhone X, iOS 11.4, 256GB
See Locate backups of your iPhone, iPad, and iPod touch - Apple Support. Are you looking in the right place?
tt2
See Locate backups of your iPhone, iPad, and iPod touch - Apple Support. Are you looking in the right place?
tt2
See How to back up your iPhone, iPad, and iPod touch - Apple Support. Perhaps it is backing up to iCloud only, but still lists the backup phase that normally happens near the beginning of a sync operation. Even when you backup to iTunes it only does it once each day unless you force a manual backup.
tt2
I believe so. There's only one user.
There's nothing in iTunes that could be 'switched off' is there? As I said, it does claim to be backing up, so assume it means it.
I'm in hospital at the moment with my PC and a new iphone I wanted to restore to (old iphone was stolen just before I was admitted). So I'm a bit limited in what I can do.
Empty backup folder
