Model number of my iphone X

Question

Level 1

4 points

Model number of my iphone X

Hello,

i have bought an iphone x brand new, first of all I checked its warranty on apple website and its 1 year, but there is something really confusing

my model number in the settings is: NQCN2LL/A ,, i read some posts here that if it starts with N it means a replacement unit, is it possible for a replacment unit to come in a sealed box ? The mobile works perfectly fine and it looks new but this thing worries me

another issue that on the box both the serial number and the IMEID match the ones in the setting but the model number on the box is Mqa52ll/a A1901 while in settings it is NQCN2LL/A A1865

but as i said the serial and the imeid are the same so what does that mean? How is this possible?

note that the phone is bought locked and it was unlocked after it was purchased

Posted on Oct 24, 2018 3:16 AM

Reply

Answer 1

stedman1

Level 10

266,132 points

Oct 24, 2018 4:06 AM in response to hanna40

1: Yes, a replacement could come in a sealed box.

2: Anyone can re-seal a box to make it look new.

3: Your phone is for the US market, indicated by the LL/A code at the end of the model number. It was illegally imported to your country.

These are the facts. What you decide to do is up to you.

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Answer 2

stedman1

Level 10

266,132 points

Oct 24, 2018 3:48 AM in response to hanna40

You have a phone for the US market, that was issued as an Apple replacement. You would need to ask the retailer why they are selling a model meant for the US market.

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Answer 3

ProustGiulio

Level 10

210,718 points

Oct 24, 2018 3:24 AM in response to hanna40

Did you buy it at an Apple Store or Apple Authorized Reseller?

In any case, I would go back where you bought that device and ask them.

Regards

Giulio

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Answer 4

KiltedTim

Level 10

232,166 points

Oct 24, 2018 5:07 AM in response to hanna40

Since you got a gray market phone from an unauthorized retailer, all we could do would be offer speculation as to what happened. That's pointless. It won't alter anything.

If you're unhappy, return it and get your money back.

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Answer 5

KiltedTim

Level 10

232,166 points

Oct 24, 2018 5:25 AM in response to hanna40

And no-one here can do anything about it. For that matter, neither can you. The only thing you could do would be to return it and go buy one from a legitimate source.

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Answer 6

stedman1

Level 10

266,132 points

Oct 24, 2018 4:24 AM in response to hanna40

Your phone was illegally imported to your country. You would need to ask the retailer how they are doing that.

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Answer 7

hanna40 Author

Level 1

4 points

Oct 24, 2018 3:46 AM in response to ProustGiulio

There is no apple store in my country

I asked them and they didnt know why is that.. they say that the most important thing is that the serial number and the imeid on the box are the same in the settings

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Answer 8

hanna40 Author

Level 1

4 points

Oct 24, 2018 4:19 AM in response to stedman1

Aha thank you but do you have any explanation why the part number is not the same as the model number? I dont think its easy to faken a sticker with the same serial and imeid and put a different model number,, i think its a mystery!

And another question please how can a replacement be sold in sealed box as new arent they a refurbished? They should come in wite plain box no?

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