I just found out Nuance the makers of Dragon Professional Individual for Mac has discontinued their product

I just found out Nuance the makers of Dragon Professional Individual for Mac has discontinued their product and will not be supporting macOS anymore. Some may say no big deal that software *****. Well, for someone like myself who uses the software daily to control his Mac completely by voice it's a big deal. I have no use of my arms and since Dragon Dictate 2.0 I've been able to use my Mac completely hands-free by voice complements of Dragon Dictate for Mac. Being able to use a computer completely hands-free is very enabling for a high-level quadriplegic. I was looking forward to upgrading to macOS Mojave but now it looks like I'm screwed.


I know Apple has built-in voice recognition. It's pretty good but it lacks all the features needed to run the computer hands-free by voice. I know Apple has the resources and expertise to add these missing features. How do I get them interested in enhancing macOS built-in speech recognition to allow complete operation of the Mac by voice?


Thanks...


Dragon Dictate in use. Occasionally mistakes are made. I correct the ones I notice…


[Re-Titled by Host]

iMac Pro, macOS High Sierra (10.13.6)

Posted on Oct 24, 2018 6:33 PM

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Posted on Nov 2, 2018 8:35 PM

alvca, thanks for the response.


On the topic of Dragon for Mac being discontinued, I have emailed Tim Cook, Craig Federighi, and contacted Apple Accessibility department. Not understanding what we can do with Dragon for Mac they suggested I try switch control. I'm highly productive with Dragon for Mac (not as much as I could be if Dragon for Mac had as much attention as Dragon for Windows). I would not be that way with switch control. I was so frustrated with Apple Accessibility not understanding the difference between switch control and a continuous speech recognition product I created a video of myself dictating my response to them using Dragon for Mac. I essentially dictated a 270 word response in less than 6 minutes which works out to roughly 45 words per minute. Try doing that with switch control.


Like I mentioned earlier Apple has continuous speech recognition built into macOS. The built-in dictation software just needs to add a few more features to be able to meet or surpass Dragon for Mac. I feel macOS built-in speech recognition needs at a minimum:

  • Support for custom words, i.e., I need to add the words I use on a regular basis that do not come in the default vocabulary.
  • Support speaker dependent continuous speech recognition, i.e., the speech recognition engine needs to be able to improve accuracy by learning from corrections.
  • Support Speakable menus. When Dragon for Mac added this feature I could suddenly traverse menus by voice and I did not have to add custom commands. This was huge.
  • Support positioning of the cursor. Dragon for Mac has MouseGrid. MacOS built-in speech needs something similar if not license the patent from Nuance.
  • Support pressing and holding the mouse button so you can drag things around.


I have been racking my brain on how to get more visibility for this issue. I think making the video helped Apple Accessibility to better understand how productive someone with physical disabilities can be with the right tool. I'm thinking about possibly creating a YouTube channel and posting more videos of myself using my Mac via Dragon completely hands-free in the hope it will get some attention from Apple, or some other entity that wants to buy Dragon for Mac from nuance and continue to move it forward.


I do agree that everyone that has a disability that relies on Dragon for Mac needs to contact Apple Accessibility and let them know how important the software is to their everyday life. Only with enough demand will Apple get interested in doing anything about it.

29 replies

Nov 1, 2018 9:23 PM in response to alvca

alvca wrote:


One of the people who responded to the post I made today said “FWIW, Apple cannot force Nuance to support macOS. Nor is it reasonable for Apple to freeze macOS forever so Dragon for Mac will continue to run. It's unfortunate but these things happen.” I could be wrong, but my guess is that the person who wrote that does not have a disability, and is somewhat lacking in compassion and understanding.

FWIW, that was me and I was only pointing out the reality. You also left out the rest of my reply to you. As far as "lacking compassion and understanding", you know nothing about me or any disabilities I may have and I don't appreciate the comment.

Nov 4, 2018 3:54 PM in response to alvca

Yes, I would be willing to communicate with anyone that could help provide a solution for our issue with Dragon for Mac.


I do have a full-time job but when I have free time I will help out as much as possible.


I also created a PDF that I'm sharing with my friends on Facebook. You can grab a copy here:


Dropbox - Dragon for Mac Favor Request.pdf


Feel free to share with whoever you like.

Nov 12, 2018 4:46 PM in response to tscheresky

Thank you for bringing up this important issue. I had relied on nuances as well for my iMac dictation. I have found the built in dictation System on the iMac itself to be very inadequate despite having to use that for sometime I'm continually making corrections with any an email I dictate such as this one- perhaps someone has any suggestions on how the Built in dictation system on the iMac Can be use more effectively. I welcome any suggestions while we wait and advocate for Apple do something thank you

Nov 13, 2018 7:25 AM in response to tscheresky

Why do you continue to post here? Don't get me wrong, you can do whatever you like within the TOU but you appear to have two issues, one with Nuance and one with Apple. Neither is here. It is up to Nuance whether or not they want/can continue to support the product you have come to rely upon. It is up to Apple to produce products that work. It would seem to me that you would best help your cause by focusing on third party developers like Nuance to continue supporting their products to work with Apple products.


Regardless, neither company is monitoring this user-to-user community. I think providing Apple feedback, Product Feedback - Apple, may help. It may also be more productive to directly contact Nuance and other third party app developers. Just my thoughts.

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I just found out Nuance the makers of Dragon Professional Individual for Mac has discontinued their product

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