Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

3D Touch of my iPhone Xs is not working

Dear team yesterday I have bought my iPhone xs and my 3 touch is not working live photos are not moving on lock screen

Posted on Oct 25, 2018 5:21 AM

Reply
1 reply

Oct 26, 2018 6:05 AM in response to sudhanshufrombareilly

Good morning sudhanshu!

I see that you're having some trouble with 3D Touch and your live photos working on the Lock screen. I'd like to help out.

Make sure that 3D Touch did not get turned off, and that the sensitivity level is adjusted accordingly:
Go to Settings > General > Accessibility > 3D Touch and use the slider to select a sensitivity level. On the same screen, you can turn 3D Touch off and on.


Change 3D Touch sensitivity on your iPhone - Apple Support
Also try restarting the iPhone if you haven't already: Restart your iPhone, iPad, or iPod touch
Keep us updated. Take care.

3D Touch of my iPhone Xs is not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.