Is it possible to use one persons fingerprint for Touch ID in multiple accounts on the MacBook Pro?

I created a new user account on my MacBook Pro. The original account accepts my fingerprints. The new account does not. I get a message that says "Unable to complete Touch ID enrollment. Please go back and try again." I have tried several fingers, and deleted the fingerprints from my original account. I rest my PRAM and SMC. I can still add fingerprints to the old account, but the new one continues to not not accept fingerprints.


macOS High Sierra version 10.13.6

MacBook Pro (15-inch, 2016)

MacBook Pro

Posted on Oct 25, 2018 12:02 PM

Reply
2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Is it possible to use one persons fingerprint for Touch ID in multiple accounts on the MacBook Pro?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.