Iphone XS not pairing with 2015 Mini Cooper

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Level 1

10 points

Iphone XS not pairing with 2015 Mini Cooper

Hello to the community,

I just upgraded from an Iphone 6 to an Xs and so far I have no success to pair my new Iphone Xs to my 2015 Mini Cooper (Media package- enhanced Bluetooth) .

And YES! Both the software in my car and the Iphone Xs are up to date for sure.

And YES! I've tried to erase the old phone and repair it several times. No success.

However- never had any issues with the IPhone 6 no matter which combination of software were communicating to each other. So far NO MUSIC via Bluetooth into my Harman Kardon Speaker system from my Xs - very disappointing.

Apple please get this fixed very soon.

iPhone Xs, iOS 12.0.1

Posted on Oct 26, 2018 8:42 AM

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Answer 1

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Tchang81 Author

Level 1

10 points

Nov 17, 2018 4:08 PM in response to raina_b22

Sooooo problem solved !!

However- not sure what really happens but I'll try to write it down to help the community.

1) I had success to see "phone coupled successfully" once in my phone/car. However- after this occured the phone was not really connected (rejected) and at this time I initiated this post because every step did not help.

2) Today I played again a little bit and AFTER I said "ignore this device" for the Mini Cooper in my Iphone XS bluetooth setting I started the entire procedure again and it worked. It feels like once the connection was established (and- however- the pairing process is not successfull finally) it will not work. Just try it again and it should work.

Hope it helps guys.

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Answer 2

Dec 26, 2018 5:40 AM in response to Tchang81

I was having an issue connecting my XS to my MINI also. It (the iPhone) would always give me the "Connection Unsuccessful" message and tell me to make sure the bluetooth device was turned on and in range.

As above, here is what I did and it worked:

1) Rename the iPhone if you previously connected (Settings->General->About->Name

2) In the bluetooth menu on the phone, select your car's bluetooth with the little "i" icon and tell the iPhone to forget the device.

3) Turn off bluetooth on the iPhone and wait 10 seconds

4) Turn bluetooth back on the iPhone and wait for your car to pop up under new devices

5) Select the new device and re-pair.

This cleared up the issue for me.

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Answer 3

raina_b22

Community Specialist

Oct 27, 2018 6:27 AM in response to Tchang81

Hey Tchang81,

I hear that you're unable to pair your iPhone XS to your car via Bluetooth. I want you to be able to use your new device with your car and I'd be happy to help out.

You've done great steps so far and I'd like to continue with the steps outlined below:

If your iPhone, iPad, or iPod doesn't connect to or work in your car - Apple Support

If you connect using Bluetooth

Restart your device.

Go to Settings > Bluetooth, and turn off Bluetooth. Wait for 5 seconds, then turn Bluetooth back on.

Check your car stereo's user manual for how to pair with a Bluetooth device. Most cars require a phone setup on the car display.

If you've connected multiple phones to your car stereo, try renaming your device: Go to Settings > General > About > Name, and type a new name. Then try connecting again.

Update your device.

Install any firmware updates for your car stereo.

If you still can't connect, contact Apple Support.