why can’t I find my device in itunes so I can update my phone?

I can’t find my device in iTunes to update my phone

Posted on Oct 26, 2018 2:32 PM

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Level 10

104,464 points

Oct 26, 2018 4:54 PM in response to lindafromboone

lindafromboone,

Make sure that you have the latest version of iTunes (12.8) and see this:

If iTunes doesn‘t recognize your iPhone, iPad, or iPod

Good luck.

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Oct 26, 2018 4:55 PM in response to MrBill3

Thank you. I tried everything but finally had to deactivate some apps to get the update done.

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why can’t I find my device in itunes so I can update my phone?

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