I can't login to iCloud on my iPhone 6 plus (iOS12)

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Level 1

17 points

I can't login to iCloud on my iPhone 6 plus (iOS12)

I can't login to my icloud from the settings on my iPhone. I had this problem for about a year now and I can't find a solution for my problem.

I'm able to login to App Store and I'm also able to login to iCloud from Safari on my iPhone and computer. Why is this happening?

Apparently there is nothing wrong with my login. Nothing wrong with my network. My date ane time settings are correct.

I've been searching for an answer to this issue all over the web and I've updated my iOS recently, but nothing helps.

Posted on Oct 27, 2018 4:43 AM

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Answer 1

Joseph_S.

Community Specialist

Oct 28, 2018 6:21 AM in response to Blarre72

Good morning Blarre72,

Thanks for using Apple Support Communities! I see that you're having trouble logging into iCloud on your iPhone, even though you don't have any issue logging into iCloud in Safari. I'd like to help out.

Some reasons for this may be that you eventually changed your password, causing some issues with the iPhone. Follow these steps on the iPhone:

iPhone, iPad, and iPod touch

If you’re using iOS 10.3 or later, go to Settings > [your name]. If you’re using iOS 10.2 or earlier, go to Settings > iCloud.

If you're signed out, enter your updated Apple ID and password. The data in iCloud will automatically appear on your device after you sign in.

If you're still signed in with your previous Apple ID:

Scroll down and tap Sign Out, then follow the onscreen steps. You might need to enter your password. Your data will remain in iCloud and will be updated on your device when you sign in to iCloud again.

Enter your updated Apple ID and password.

What to do after you change your Apple ID or password - Apple Support

Let us know how that works out for you. Have a great day.

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Answer 2

Blarre72 Author

Level 1

17 points

Oct 31, 2018 3:33 PM in response to Joseph_S.

This doesn't work. I even reseted my password once again.

When I try to sign in there is a screen saying "Logging in to icloud". I shows for awhile then goes away and after that I'm still not logged in.

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Answer 3

Blarre72 Author

Level 1

17 points

Nov 10, 2018 6:47 PM in response to Blarre72

This issue is getting worse since I can't even login to App Store any longer.

Where is Apple support when you need them? I'm paying extra for ICloud storage and can't even use it. There is clearly a bug somewhere in the system and NO help from Apple. This is poor!

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I can't login to iCloud on my iPhone 6 plus (iOS12)

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