Does anyone know how to correct this??

Question

Does anyone know how to correct this??

I've been getting a "icloudservices.exe - entry point not found" message on my pc at powerup. What is it and what affect dose it have on my iCloud access?

When powering up my PC running Windows 10 I get the message titled "iCloudservices.exe - Entry Point Not Found" with message "The procedure Entry Point ??0Mutex@***@@QAE@XZ could not be located in the Dynamic Link Library C:\Program Files (x86)\Common Files\Apple Application Support\WebKitQuartzCore Addition.dll".

What do I have to do to correct this?

Windows 10, Message on power up

Posted on Oct 27, 2018 10:59 AM

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Answer 1

i_rina

Community Specialist

Oct 28, 2018 9:50 AM in response to paulfrombillerica

Hello Paul,

Thanks for reaching out to the Apple Support Communities. I understand you've had some trouble using iCloud for Windows, and I have some information that may help.

In cases like this, it may help to repair the software using the steps from the article below.

If you see a 'Windows Installer package' error message when you try to reinstall or remove Apple software - Apple Support

If you run into any trouble, please reach out again.
Best Regards.

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Does anyone know how to correct this??

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