Apple Event: May 7th at 7 am PT
I want to update an app. But I can't because an unknown Apple ID is set up and I can't change it (it's written in grey). It asks me only the password. What should I do or how can I change this ID into mine?
MacBook Air
A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired.
A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired.
thanks!!
You are welcome.
Unknown Apple ID as Apple ID for App Store
