Problem with Touch ID after replacing the keyboard MacBook Pro 15" TouchBar 2017

I have a Late 2016 15in Touch Bar MacBook Pro. The top case got bent so I ordered a new one. The case came with a lot of the hardware - battery, speakers, audio jack, and Touch Bar Controller. I pulled all the parts except these from the old top case and moved them to the NEW case. I made sure to move the Touch ID button over since I know I have to use the original since it was paired to the T1/T2 chip on the logic board.

After I got the laptop put back together everything is working fine except the Touch ID. The thing does not even work as a power button (force reboot button). I am thinking I either broke the button or did not re-connect it properly to the logic board. When I go into Settings for the Touch ID, it says it can’t add any more finger prints and that I must remove one from an account to add one. There is only one account on this machine. Sure looks like the Touch ID sensor is not connected….

However I was wondering could the fact that I am using the NEW Touch BAR Controller be causing the issue?

Also the NEW top case has an international keyboard vs. US keyboard?

I am using same OLD logic board and OLD Touch ID sensor/button.

Any ideas as I go back and tear this thing back apart once more time?

Posted on Oct 27, 2018 1:29 PM

Reply

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Problem with Touch ID after replacing the keyboard MacBook Pro 15" TouchBar 2017

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.