Facetime not working on my Macbook Air
I'm facing problem with Facetime on Macbook Air. Whenever I try to login it gives Activation error. It worked once but after that getting this error continoously. Please Help.
MacBook Air, macOS Mojave (10.14)
User profile for user:
Joseph_S.
User level:
Community Specialist
Hi itzamansharma,
Welcome to the Apple Support Communities. I understand you're receiving an "activation error" when you try signing in to FaceTime on your Mac.
These steps should help If you can't sign in to your iMessage account or FaceTime on your Mac :
Kindest regards.
Welcome to the Apple Support Communities. I understand you're receiving an "activation error" when you try signing in to FaceTime on your Mac.
These steps should help If you can't sign in to your iMessage account or FaceTime on your Mac :
I hope this helps you.Check your Internet connection
Make sure that your Mac is connected to the Internet. You should be able to load web pages or receive email, for example.
Check for a service outage
Check the Apple System Status page for a temporary outage affecting iMessage or FaceTime.
Check your Date & Time settings
- Choose Apple menu () > System Preferences, then click Date & Time. Make sure that the date, time, and time zone are correct.
- If the ”Set date and time automatically” checkbox is selected, deselect it and select it again. (If the checkbox is dimmed, click
and enter your administrator password.)
Make sure that your software is up to date
Learn how to update your Mac software. Software updates can improve the stability, compatibility, and security of your Mac, and might also resolve the issue.
Reset NVRAM
In case the issue is related to any of the settings stored in NVRAM, reset NVRAM on your Mac.
Check for third-party software
If you installed firewall, security, VPN, or other third-party networking software, make sure that the software isn't blocking any of the network ports used by iMessage and FaceTime. If necessary, disable the software and then try using your iMessage account or FaceTime again.
Kindest regards.