vnc, apple remote desktop control not working

Have you gone to Settings > Security and Privacy > Accessibility and allowed vnc and vcnagent control to the computer? I had the same issue until I allowed those.

I did two more things, one of which (or both) solved my problem (at least, for now).

1. I removed /usr/local/remotedesktop. This is a directory from an older ARD install and it is a pkg that sets remote desktop client settings in some way. Looking inside these were old settings (for ARD 3.8.0). Some of my systems have this, others not. I think it is harmless. It has been moved there during migration.
2. I did a reboot in safe mode (keep shift pressed during boot). That took a long time, but in safe mode I could control the MBP. Then I rebooted again and now I can control in a normal boot as well, so my probleem seems to be solved for now.

I've been having tons of trouble accessing Mojave from Windows using VNC, due to the new access management. As of today, Mojave seems to have a bug which is documented in other places on the Web where the VNC connection from garden-variety Windows VNC clients (TigerVNC, etc.) will hang, give you a login screen with a spinner that never goes away, or give you a black screen, especially if you've locked the remote screen previously. And there are no current open-source Mac VNC servers anymore that are still maintained. I signed up for a trial of RealVNC, and that works fine, and has the added advantage of setting up an encrypted connection - plus, it also seems that the RealVNC free VNC Connect client actually can reliably access the Apple VNC server. For their own server, you have to follow the instructions they provide here:

https://help.realvnc.com/hc/en-us/articles/360016134372-Remote-access-to-macOS-10-14-Mojave-is-view-only-until-access-is-granted-locally-to-the-vncagent-application

but that shouldn't be necessary if you're using the free client to contact the Apple VNC server.

Any add-on software on the target; any add-on security tools, anti-malware, etc? If so, temporarily remove it per the vendor instructions, and test the connection.

I have the same problem. Shared control or Absolute control is not possible. I have found a workaround, that might help depending on what your using it for. I use the "Lock computer screen while you control" button. After waiting for 10 to 30 seconds I can control the remote mac. It is very important to remember to unlock before leaving the session. I have not had success with unlock later. A forced restart is the only solution then.

If I disconnect the display from the mac I can control it without this workaround.

Tried connecting to the target, when the target is booted in Safe Mode?

Well, my VNC control is now working!

Today I decided to uninstall Adobe Flash; after doing this, I decided to test the VNC connection and lo and behold it works, observe, control, just like it used to before Mojave.

Now, I can't say for sure that flash was the problem as I had not tested it in several weeks; however I did test it after the last Mac OS minor update and it did NOT work (that was about a month ago). There have been no intentional/significant configuration changes to my system since then that I can think of.

Log feedback with Apple.

https://www.apple.com/feedback/

or contact the Apple Support folks, directly.

I was able to fix this problem in System Preferences. Toggle the Remote Management or Screen Sharing service OFF then ON again using the UI. The kickstart command line has a warning that it will not work on 10.14 for control mode.

Could not find it either.

I found this, man pages will give you some more details.

AppleVNCServer(8)        - listens for VNC connections from clients

VNCPrivilegeProxy(8)     - Screen sharing server helper daemon

screensharingd(8)        - listens for VNC connections from clients

/System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/MacOS/AppleVNCServer

/System/Library/CoreServices/RemoteManagement/screensharingd.bundle/Contents/MacOS/screensharingd

In my case it was the graphics card. I swapped it out with a new and now remote works. Have had no problems with 10 other macs that was upgraded from Sierra directly.

Or not. Having returned to this later, I find that the VNC Connect client does, indeed, hang just like the others when trying to contact the Mojave server. Apologies for the confusion. The connection to the RealVNC server works just fine, but it ain't free.

Maybe somebody else recognizes this. If not, call Apple Support, or log a bug report or feedback with Apple.

LittleSnitch? You may or may not consider it a security service.

I have the same problem. I have a number of machines I can control, among which three new ones, one Mac mini 2018, two MacBook Pros TouchBar 2018.

Two of the three work fine with ARD. One MBP does not. I've looked at everything I can think of, firewalls, permissions, networking, etc. I can observe, but not control. The remote MBP says "Assisted Mode".

The only two things that may differ between both MBPs is

• It had the LG OnScreen Control app installed for a test, but this was removed later
• It has Citrix installed

I am going to do a test later without Citrix, but after that I'm at a loss.