Family sharing apple music not working

I have bought a family subscription to Apple Music.


I already have family set up on my Apple ID - my wife and two children.


The invite came through to my wife's iPhone and it is working. It has not come through to my children's accounts. When they try and access Apple Music it just asks them if they want to sign up to a 3 month trial and doesn't let them go any further.


Any help gratefully received.

Posted on Oct 28, 2018 11:55 AM

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Question marked as Top-ranking reply

Posted on Oct 29, 2018 6:20 AM

They are children's accounts - does that make a difference?

It would only make a difference if you have set restrictions. Could Apple Music have been excluded there on their devices?

Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support


Also check if “Show Apple Music” is activated in Settings﹥Music. To keep library listing of songs, also activate “iCloud Music Library”.

5 replies
Question marked as Top-ranking reply

Oct 29, 2018 6:20 AM in response to whingefree

They are children's accounts - does that make a difference?

It would only make a difference if you have set restrictions. Could Apple Music have been excluded there on their devices?

Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support


Also check if “Show Apple Music” is activated in Settings﹥Music. To keep library listing of songs, also activate “iCloud Music Library”.

Oct 29, 2018 5:36 AM in response to whingefree

Set up Family Sharing - Apple Support

On your iPhone, iPad, or iPod touch:

  1. Go to Settings﹥[your name]﹥Family Sharing. If you're using iOS 10.2 or earlier, go to Settings﹥iCloud﹥Family.
  2. Tap Add Family Member.
  3. Enter your family member's name or email address and follow the onscreen instructions.
  4. If you’re using iOS 11 or later, choose whether you’d like to send an invitation via Messages or to invite them in person. Then follow the onscreen instructions.

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Family sharing apple music not working

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