I too have this issue mine is from what they say is a unpaid balance and they want me to pay for something I don’t want or even received.... so it might be something similar where you have a purchase pending. Check settings iTunes &apps store select Apple ID and pick view Apple ID you should see purchase history select that and see if anything is pending. If it is they will want you to pay it. Even if you don’t want what’s pending... so good luck.
What happens when you try to download something, what is the full text of the message/prompt that you are getting ?
It tells me to sign in and update my billing information, but I’ve done that 3 times and it’s declining my card
Billing Problem/Free Apps
