Battery draining fast and haptic feedback not working.
Hey,
I have a 13" MacBook Pro Retina early 2015. A few days ago I was working on a spreadsheet and then it suddenly crashed (black screen for several minutes). Once it finally started up again, the Haptic feedback had stopped working. After more use I have found that the battery is draining faster and when I close the lid from 100% charge over night, I come to it in the morning and it's well below 50% charge.
I believe I have reset the SMC, with no change. Updated the software to Mojave V10.14.
Has anyone else had this issue, or any ideas of a fix? Below I have the EtreCheck.
Thanks in advance.
EtreCheck
EtreCheck version: 5.0.1 (5014)
Report generated: 2018-10-28 12:50:10
Download EtreCheck from https://etrecheck.com
Runtime: 1:57
Performance: Excellent
Sandbox: Enabled
Full drive access: Disabled
Problem: Other problem
Description:
I have a 13" MacBook Pro Retina early 2015. A few days ago I was working on a spreadsheet and then it suddenly crashed (black screen for several minutes). Once it finally started up again, the Haptic feedback had stopped working. After more use I have found that the battery is draining faster and when I close the lid from 100% charge over night, I come to it in the morning and it's well below 50% charge.
I believe I have reset the SMC, with no change. Updated the software to Mojave V10.14.
Major Issues:
Anything that appears on this list needs immediate attention.
Adware- Adware detected.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Unsigned files- There are unsigned software files installed. They appear to be legitimate but should be reviewed.
32-bit Apps- This machine has 32-bits apps that may have problems in the future.
Abnormal shutdown- Your machine shut down abnormally.
Hardware Information:
MacBook Pro (Retina, 13-inch, Early 2015)
MacBook Pro Model: MacBookPro12,1
1 2.7 GHz Intel Core i5 (i5-5257U) CPU: 2-core
8 GB RAM - Not upgradeable
BANK 0/DIMM0 - 4 GB DDR3 1867 ok
BANK 1/DIMM0 - 4 GB DDR3 1867 ok
Battery: Health = Normal - Cycle count = 244
Video Information:
Intel Iris Graphics 6100 - VRAM: 1536 MB
Color LCD 2560 x 1600
Drives:
disk0 - APPLE SSD SM0256G 251.00 GB (Solid State - TRIM: Yes)
Internal PCI 5.0 GT/s x4 Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [APFS Container] 250.79 GB
disk1 [APFS Virtual drive] 250.79 GB (Shared by 4 volumes)
disk1s1 - Macintosh HD (APFS) (Shared - 225.59 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)
disk1s3 - Recovery (APFS) [Recovery] (Shared)
disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)
Mounted Volumes:
disk1s1 - Macintosh HD 250.79 GB (23.43 GB free)
APFS
Mount point: /
Encrypted
disk1s4 - VM [APFS VM] (Shared - 1.07 GB used)
APFS
Mount point: /private/var/vm
Network:
Interface SAMSUNG_MDM: SAMSUNG Modem
Interface Bluetooth-Modem: Bluetooth DUN
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
Interface en3: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
System Software:
macOS Mojave 10.14 (18A391)
Time since boot: Less than an hour
Security:
| System | Status |
|---|---|
| Gatekeeper | Enabled |
| System Integrity Protection | Enabled |
Adware:
Launchd: ~/Library/LaunchAgents/com.cinema-plus-1-1.agent.plist
Reason: Adware name match
Executable: ~/Library/cinema-plus-1-1/Service.app/Contents/MacOS/Service --service --unique_id --unique_data
Launchd: ~/Library/LaunchAgents/com.appart.AppArt.plist
Reason: Adware pattern match
Executable: ~/Library/Application Support/AppPolicy/AppArt -i -c 808263 -isn 203DC4CE-5257-4279-96D6-6697BC733777
Launchd: ~/Library/LaunchAgents/com.applicationstats.AppStats.plist
Reason: Adware name match
Executable: ~/Library/Application Support/Spigot/AppStats --protect
Unsigned Files:
Launchd: ~/Library/LaunchAgents/com.amazon.music.plist
Executable: /Applications/Amazon Music.app/Contents/MacOS/Amazon Music Helper
Details: Exact match found in the whitelist - probably OK
32-bit Applications:
5 32-bit apps
Kernel Extensions:
/Applications/Smart Switch/SmartSwitch.app
ssudmdmcontrol.kext (DEVGURU Co., Ltd., 1.4.45 - SDK 10.6)
ssudmdmdata.kext (DEVGURU Co., Ltd., 1.4.45 - SDK 10.6)
ssuddrv.kext (DEVGURU Co., Ltd., 1.4.45 - SDK 10.6)
ssudmtp.kext (DEVGURU Co., Ltd., 1.4.45 - SDK 10.5)
ssudserial.kext (DEVGURU Co., Ltd., 1.4.45 - SDK 10.6)
ssdumdrv.kext (Samsung Electronics, 1.3)
System Launch Agents:
| [Not Loaded] | 9 Apple tasks |
| [Loaded] | 173 Apple tasks |
| [Running] | 117 Apple tasks |
System Launch Daemons:
| [Not Loaded] | 35 Apple tasks |
| [Loaded] | 174 Apple tasks |
| [Running] | 125 Apple tasks |
| [Other] | One Apple task |
Launch Agents:
| [Loaded] | com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-10-27) |
| [Other] | com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-08-18) |
| [Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-18) |
Launch Daemons:
| [Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-09-21) |
| [Loaded] | com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-08-18) |
| [Loaded] | com.google.keystone.daemon.plist (Google, Inc. - installed 2018-07-18) |
| [Loaded] | com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-10-27) |
| [Loaded] | com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-08-07) |
| [Loaded] | com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-08-18) |
User Launch Agents:
| [Running] | com.appart.AppArt.plist (Adware - installed 2016-09-20) |
| [Other] | com.cinema-plus-1-1.agent.plist (Adware - installed 2015-09-13) |
| [Running] | com.amazon.music.plist (? 0 - installed 2017-01-31) |
| [Running] | com.applicationstats.AppStats.plist (Adware - installed 2016-03-10) |
User Login Items:
fuspredownloader (? - installed 2015-09-30)
(~/Library/Application Support/.FUS/fuspredownloader.app/Contents/MacOS/fuspredownloader)
AdobeResourceSynchronizer (Adobe Systems, Inc. - installed 2018-10-27)
(/Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app/Contents/MacOS/AdobeResou rceSynchronizer)
Android File Transfer Agent (? - installed 2012-10-15)
(~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app/Contents/MacOS/Android File Transfer Agent)
Internet Plug-ins:
FlashPlayer-10.6: 31.0.0.122 (installed 2018-10-12)
QuickTime Plugin: 7.7.3 (installed 2018-09-21)
AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-10-27)
AdobePDFViewer: 19.008.20080 (installed 2018-10-27)
o1dbrowserplugin: 5.41.3.0 (installed 2016-02-06)
Flash Player: 31.0.0.122 (installed 2018-10-12)
googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11)
Silverlight: 5.1.41212.0 (installed 2016-05-08)
Unity Web Player: UnityPlayer version 5.2.0f3 (installed 2016-05-19)
Time Machine:
Time Machine information not available without Full Drive Access.
Performance:
System Load: 1.26 (1 min ago) 1.28 (5 min ago) 1.59 (15 min ago)
Nominal I/O speed: 9.58 MB/s
File system: 27.50 seconds
Write speed: 459 MB/s
Read speed: 1210 MB/s
CPU Usage:
| Type | Overall | Individual cores | |||
| System | 16 % | 32 % | 2 % | 28 % | 2 % |
| User | 3 % | 5 % | 2 % | 5 % | 2 % |
| Idle | 80 % | 63 % | 96 % | 67 % | 96 % |
Top Processes by CPU:
| Process (count) | Source | CPU | Location |
| Other processes | ? | 71.68 % | |
| EtreCheck | App Store | 4.99 % | |
| Activity Monitor | Apple | 0.35 % | |
| com.apple.WebKit.Networking | Apple | 0.23 % | |
| com.apple.WebKit.WebContent (11) | Apple | 0.19 % |
Top Processes by Memory:
| Process (count) | Source | RAM usage | Location |
| EtreCheck | App Store | 574 MB | |
| App Store | Apple | 270 MB | |
| iTunes | Apple | 195 MB | |
| Safari | Apple | 138 MB | |
| Finder | Apple | 99 MB |
Top Processes by Network Use:
| Process | Source | Input | Output | Location |
| mDNSResponder | Apple | 80 KB | 28 KB | |
| com.apple.WebKit.Networking | Apple | 35 KB | 18 KB | |
| apsd | Apple | 5 KB | 13 KB | |
| netbiosd | Apple | 5 KB | 1006 B | |
| SystemUIServer | Apple | 0 B | 64 B |
Virtual Memory Information:
| Available RAM | 3.14 GB |
| Free RAM | 519 MB |
| Used RAM | 4.86 GB |
| Cached files | 2.63 GB |
| Swap Used | 0 B |
Software Installs (past 30 days):
| Name | Version | Install Date |
| Safari | 12.0 | 2018-09-30 |
| Keynote | 8.0 | 2018-09-30 |
| XProtectPlistConfigData | 2100 | 2018-09-30 |
| Gatekeeper Configuration Data | 155 | 2018-09-30 |
| Pages | 7.0 | 2018-09-30 |
| Numbers | 5.0 | 2018-09-30 |
| Adobe Acrobat Reader DC (19.008.20071) | 2018-10-02 | |
| Adobe Flash Player | 2018-10-12 | |
| Adobe Acrobat Reader DC (19.008.20074) | 2018-10-16 | |
| Microsoft AutoUpdate | 2018-10-27 | |
| Adobe Acrobat Reader DC (19.008.20080) | 2018-10-27 | |
| Microsoft Excel for Mac | 2018-10-28 | |
| Microsoft OneNote for Mac | 2018-10-28 | |
| Microsoft Outlook for Mac | 2018-10-28 | |
| Microsoft Word for Mac | 2018-10-28 | |
| Microsoft PowerPoint for Mac | 2018-10-28 | |
| EtreCheck | 5.0.1 | 2018-10-28 |
Diagnostics Information (past 7 days):
2018-10-28 12:09:50 Last Shutdown Cause: 0 - Power loss
Directory /Library/Logs/DiagnosticReports is not accessible without Full Drive Access.
End of report
MacBook Pro (Retina, 13-inch,Early 2015)
