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I accidentally made a purchase, I got charged more than what I purchased

so I have fingerprint for purchases activated and I accidentally bought an item in a game for approximatley 20$, then I was charged for more than 40$. i was told by the support team of the game to contact apple

Posted on Oct 29, 2018 12:02 PM

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Posted on Oct 29, 2018 12:53 PM

Normally, all sales reconsidered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Support



iTunes Support – world wide



1 reply
Question marked as Best reply

Oct 29, 2018 12:53 PM in response to naif12

Normally, all sales reconsidered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Support



iTunes Support – world wide



I accidentally made a purchase, I got charged more than what I purchased

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