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Level 1

9 points

Mail Outgoing server Problem (Mojave)

Just upgraded to Mojave (iMac Late 2013 from 10.9) and now my iCloud account will not send any mail. I can switch to another SMTP (i.e. Google) and the mail will be send. But this is also changing my email address.

1) From the Outgoing Mail Server pulldown I can select iCloud (no change to sending)

2) I tried to Edit the SMTP Server list

as reported by others not all SMTP Servers are listed (iCloud is not)

creating a new one with iCloud specs (I leave the Server blank) does not change anything

3) Using the Connection Doctor - at times (not always) all Servers (IMAP and SMTP) are Green; but sometimes there is no connection to the iCloud SMTP (not even attempted); and sometimes iCloud SMTP is red

4) When selecting outgoing Servers in the pulldown menu (Preferences) - at times the selection can automatically reverted back to NONE - after about 3-5 seconds

5) I am also using my mobile MacBook Air and have no problems with any Mail sending (same accounts of course)

Q: Do I have to delete the iCloud account? Will this make a 'clean' install?

Thank you

Svend

iMac, macOS Mojave (10.14)

Posted on Oct 30, 2018 11:34 AM

Best reply

goochisan

Level 1

8 points

Posted on Oct 30, 2018 12:17 PM

I don't think this is related to your Mojave upgrade; I just started having similar problems on my Sierra iMac as well as my iPhone. It appears others have been having problems starting about 6 hours ago:

https://downdetector.com/status/icloud

View in context

39 replies

Jan 30, 2019 5:07 AM in response to svend_milano

I have this issue for 3 days and I tried all possible steps and nothing helps, I talked to Apple support via chat and they suggested me to receive a call but since they dont support my country the only solution is to call other country where I call but it says number is not correct.

How did you solve the issue?

Feb 23, 2019 8:10 AM in response to svend_milano

I cannot send mail directly from icloud either. I have deleted the account and reentered it, but the mails will only go with google, which then seizes control and uses a gmail address, which I do not want. i prefer to use apple mail because, as far as I know, it is about the only one of the big boys which does not sell its clients on, unlike google and the suckerburger. The strange thing is that it works perfectly form my iphone! Usually it is more trouble to get things to work from the phone than from the computer.

Nov 16, 2018 11:50 PM in response to svend_milano

You may also find this site helpful:

https://www.apple.com/support/systemstatus/

Good luck!

Oct 30, 2018 1:04 PM in response to svend_milano

Same problem. Unable to send from iCloud. Just got off the phone with support. Said they are getting a number of reports of the same issue.

Oct 30, 2018 1:47 PM in response to svend_milano

Same problem here. Unable to send emails both from my Mac and iOS devices.

yshunya

Level 1

4 points

Oct 30, 2018 2:01 PM in response to svend_milano

i have this problem too

Oct 30, 2018 2:02 PM in response to svend_milano

Same problem here...tried signing out of my icloud account...worked for a couple of emails...

Oct 30, 2018 2:18 PM in response to svend_milano

Tried everything I can think of but still no change. Unable to send mail from any device.

Oct 30, 2018 2:44 PM in response to svend_milano

Got the same issue and it has gradually got worse as the day has gone on. Cannot send any emails from any of my devices but I can receive them. Have tried a few fixes but nothing has worked so far.