Update Apple ID Settings!?

Question

Level 1

5 points

Update Apple ID Settings!?

I have been having an issue with the update Apple ID settings, I changed my Apple ID after my account was hacked. Luckily it was an email address I rarely used, now I have this constant red bubble on my settings app and when i try to get rid of it I am asked to enter my password for my old Apple ID, when I do this it tells me that my Apple ID does not exist for that email address. I have tried following other threads but I can't find this old ID anywhere on this phone apart from in the setting with the notifications. PLEASE HELP!!!

iPhone 7 Plus, iOS 12.1

Posted on Oct 30, 2018 3:38 PM

Reply

Answer 1

Eric Root

Level 10

685,233 points

Oct 30, 2018 4:19 PM in response to Itsrielly

If you are using IOS 12, I read a post a couple of days ago where someone posted they had talked to Apple Support about this and were told it is a known bug that Apple is trying to correct. If you click Cancel, does the window go away?

IOS 12.1 was released. Try updating to it and see if it solves the problem.

If necessary, there is a contact link.

Apple ID Support

Apple ID Support (2)

Apple Support by e-mail or chat Work through the screens to get a chat option.

Apple Support using Twitter

Or fill out and submit this form. The form is for iTunes, but it will get passed to the ID Support section.

Reply

Update Apple ID Settings!?

Similar questions