iPad freezing up when I double click home button for open apps.

Question

iPad freezing up when I double click home button for open apps.

I allowed YouTube to install their latest app today. After I did my iPad locked up when I would double click my home button to view all open apps or to close some out it froze my iPad. The only way to get it back is to do a shutdown. does anyone have a fix for this?

iPad Pro Wi-Fi, iOS 12.1, I think YouTube app causing problem

Posted on Oct 31, 2018 2:18 PM

Reply

Answer 1

raina_b22

Community Specialist

Nov 1, 2018 11:10 AM in response to billymakesmusic

Hello billymakesmusic,

I understand that you are having an issue with your iPad freezing up after installing the YouTube app. I use my iPad all the time, and I know how important it is to have it working correctly, and I'm here to help.

Here is a resource that can assist you:

If an app unexpectedly quits, stops responding, or won’t open

Specifically:

Delete and reinstall the app

iPhone, iPad, iPod touch: Delete the app, then redownload it from the App Store.

Apple TV: Highlight the app on the Home screen, then press and hold the Touch surface until the app jiggles. Press Play/Pause, then select Delete. Open the App Store and redownload the app. Some apps require subscriptions for activation. If you can't activate the app or you don’t remember your sign-in information, contact the app developer.

Apple Watch: Open the Watch app on your iPhone and tap the My Watch tab. Scroll to the app you want to remove, then tap it. Turn off Show App on Apple Watch, and wait for it to disappear from your watch's Home screen. To reinstall the app, scroll down to Available Apps in the My Watch tab and tap Install.

Have a great day!

Reply

iPad freezing up when I double click home button for open apps.

Similar questions