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The iPhone could not be restored. An unknown error occurred (4013).

Got this error upon updating from 12.0.1 to 12.1 on my IP6 Plus thru iTunes. Now my phone won't updated or even restored.


Tried switch off and on the phone and even my laptop. Update/restore again, none is working.


Please help!😟

iPhone 6 Plus, iOS 12.0.1

Posted on Nov 1, 2018 10:00 AM

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The iPhone could not be restored. An unknown error occurred (4013).

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