I have an issue

My music keeps randomly pausing and Siri keeps randomly popping up, but only when my EarPods are plugged in. Is it time for a new pair or is it an easy fix?

MacBook Pro, OS X El Capitan (10.11), Actual OS is unknown

Posted on Nov 2, 2018 10:29 AM

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Posted on Nov 2, 2018 12:12 PM

First thing to try is to clean the controls on the EarPods. Next clean the port where they are plugged in on your iPhone.

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I have an issue

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