Earphone issue where song randomly play, , stop and Siri randomly activated

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Level 1

8 points

Earphone issue where song randomly play, , stop and Siri randomly activated

So with my EarPods that came with my iPhone 8, songs will start randomly playing, when using YouTube videos skip and pause. However when I use some standard headphones, keep in mind there are no button controls on the headphones, I just receive a ticking noise every 1 second (using the adapter)

Is there a problem with my phones internals, or I’m I just choosing wrong ear/headphones?

Posted on Oct 13, 2018 2:59 AM

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Answer 1

Best reply

jeremy_v

Community Specialist

Oct 15, 2018 8:20 AM in response to OJJames04

Good morning OJJames04,

Thanks for using Apple Support Communites! I see that you're having some trouble with your EarPods and another set of headphones not working with your iPhone the way that they should. I'd like to help out.

First, take a look at these steps in this resource, particularly cleaning out the port on the iPhone for debris or dirt: If your headphones don't work with your iPhone, iPad, or iPod touch - Apple Support

Let us know how that works out for you. Take care.

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Answer 2

OJJames04 Author

Level 1

8 points

Oct 15, 2018 8:21 AM in response to jeremy_v

Thank you for the response, I have thoroughly cleaned the port and now things seem to be working fine, thank you for the information

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Answer 3

jeremy_v

Community Specialist

Oct 15, 2018 9:29 AM in response to OJJames04

Hey OJJames04,

Happy to hear you got it figured out! Thanks for letting us know.

Have a good week.

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Earphone issue where song randomly play, , stop and Siri randomly activated

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