Recent upgrade to Mojave, now run out of memory application
I have a 2015 iMac that I had been running el capitan up until recently. . .I had no issues while running on el capitan and I would have multiple applications open simultaneously. . . however earlier this week I upgraded to Mojave and since then I've been getting a "force quit prompt as my computer has run out of memory application". . . . this message has been happening daily, and it doesn't seem to matter what is or is not open on the computer. I saw a thread that recommended downloading and running EtreCheck. I've done so, but I'm not sure how to proceed from here. Can anyone help diagnose from my report and tell me what should be my next steps? Thank you in advance!
EtreCheck version: 5.0.6 (5A017)
Report generated: 2018-11-02 00:15:46
Download EtreCheck from https://etrecheck.com
Runtime: 2:19
Performance: Excellent
Problem: Other problem
Description:
Computer has run out of memory application
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Heavy CPU usage - Some processes are using an unusually high amount of CPU.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Apps crashing - There have been numerous app crashes.
Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.
Clean up - There are orphan files that could be removed.
Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed.
System modifications - There are a large number of system modifications running in the background.
Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance.
32-bit Apps - This machine has 32-bits apps that may have problems in the future.
Abnormal shutdown - Your machine shut down abnormally.
Hardware Information:
iMac (Retina 5K, 27-inch, 2014 - 2015)
iMac Model: iMac15,1
1 3.5 GHz Intel Core i5 (i5-4690) CPU: 4-core
8 GB RAM - Upgradeable
BANK 0/DIMM0 - 4 GB DDR3 1600 ok
BANK 1/DIMM0 - 4 GB DDR3 1600 ok
BANK 0/DIMM1 - Empty
BANK 1/DIMM1 - Empty
Video Information:
AMD Radeon R9 M290X - VRAM: 2048 MB
iMac 5120 x 2880
Drives:
disk0 - APPLE SSD SD0128F 121.33 GB (Solid State - TRIM: Yes)
Internal PCI 5.0 GT/s x2 Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [APFS Fusion Drive] 121.12 GB
disk2 [APFS Virtual drive] 1.12 TB (Shared by 4 volumes)
disk2s1 - Macintosh HD (APFS) (Shared - 235.36 GB used)
disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 43 MB used)
disk2s3 - Recovery (APFS) [Recovery] (Shared - 512 MB used)
disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)
disk1 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM)
Internal SATA 3 Gigabit Serial ATA
disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk1s2 [APFS Fusion Drive] 1000.00 GB
disk2 [APFS Virtual drive] 1.12 TB (Shared by 4 volumes)
disk2s1 - Macintosh HD (APFS) (Shared - 235.36 GB used)
disk2s2 - Preboot (APFS) [APFS Preboot] (Shared - 43 MB used)
disk2s3 - Recovery (APFS) [Recovery] (Shared - 512 MB used)
disk2s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)
Mounted Volumes:
disk2s1 - Macintosh HD 1.12 TB (874.24 GB free)
APFS
Mount point: /
disk2s4 - VM [APFS VM] (Shared - 2.15 GB used)
APFS
Mount point: /private/var/vm
Network:
Interface Bluetooth-Modem: Bluetooth DUN
Interface en0: Ethernet
Interface en5: iPhone
Interface en1: Wi-Fi
802.11 a/b/g/n/ac
Interface en4: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
System Software:
macOS Mojave 10.14 (18A391)
Time since boot: Less than an hour
Security:
| System | Status |
|---|---|
| Gatekeeper | Enabled |
| System Integrity Protection | Enabled |
Unsigned Files:
Safari Extension: Aristo Search
32-bit Applications:
18 32-bit apps
Kernel Extensions:
/Applications/VMware Horizon Client.app
[Not Loaded] vmioplug.kext (VMware, Inc., 12.2.7)
System Launch Agents:
| [Not Loaded] | 9 Apple tasks |
| [Loaded] | 196 Apple tasks |
| [Running] | 94 Apple tasks |
System Launch Daemons:
| [Not Loaded] | 36 Apple tasks |
| [Loaded] | 184 Apple tasks |
| [Running] | 115 Apple tasks |
Launch Agents:
| [Not Loaded] | com.oracle.java.Java-Updater.plist (? 0 - installed ) |
| [Running] | com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-05-02) |
| [Running] | com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2018-10-31) |
| [Not Loaded] | com.puler.plist (? 0 - installed 2017-03-21) |
| [Other] | com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-17) |
| [Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-17) |
| [Other] | com.teamviewer.teamviewer_desktop.plist (? efecefe3 - installed 2015-09-28) |
| [Not Loaded] | com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2017-07-25) |
| [Not Loaded] | com.XKFOmpCk.plist (? 0 - installed 2017-01-02) |
| [Other] | com.teamviewer.teamviewer.plist (? 9223e856 - installed 2015-09-28) |
| [Not Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-10-31) |
Launch Daemons:
| [Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-09-21) |
| [Loaded] | com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-17) |
| [Running] | com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2018-05-02) |
| [Not Loaded] | com.rcivsutpfkds.plist (? 0 - installed 2016-12-27) |
| [Not Loaded] | com.eGepRnvZ.plist (? 0 - installed 2016-12-27) |
| [Loaded] | com.google.keystone.daemon.plist (Google, Inc. - installed 2018-07-17) |
| [Running] | com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-10-31) |
| [Not Loaded] | com.uemsqxnmdzae.plist (? 0 - installed 2016-12-28) |
| [Not Loaded] | com.QijccBRY.plist (? 0 - installed 2016-12-27) |
| [Other] | com.teamviewer.teamviewer_service.plist (? 52d5a08d - installed 2015-09-28) |
| [Not Loaded] | com.ylgvgkiyisvs.plist (? 0 - installed 2016-12-27) |
| [Loaded] | com.teamviewer.Helper.plist (? 7ca2e004 - installed 2015-09-28) |
| [Loaded] | com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2016-02-12) |
| [Running] | com.fitbit.galileod.plist (? 485714a8 - installed 2015-10-30) |
| [Loaded] | com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-17) |
User Launch Agents:
| [Loaded] | com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2017-07-25) |
| [Loaded] | com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-10-24) |
| [Loaded] | com.logmein.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2018-10-04) |
| [Other] | com.mackeeper.MacKeeper.Helper.plist (? 0 - installed 2016-12-27) |
| [Not Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-10-31) |
| [Other] | com.jdibackup.ZipCloud.autostart.plist (? 0 - installed 2016-12-30) |
| [Loaded] | com.citrixonline.GoToMeeting.G2MUpdate.plist (LogMeIn, Inc. - installed 2018-10-04) |
| [Running] | com.spotify.webhelper.plist (Spotify - installed 2018-10-06) |
| [Loaded] | com.bittorrent.uTorrent.plist (BitTorrent, Inc - installed 2016-07-29) |
User Login Items:
VerizonUpdateCenter.app (? - installed 2018-11-02)
(/Applications/VerizonUpdateCenter.app)
Fitbit Connect Menubar Helper.app (? - installed 2016-01-18)
(/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
CricutLauncher4.app (Provo Craft and Novelty, Inc. - installed 2018-09-18)
(~/Library/Application Support/CricutDesignSpace3/BRIDGE/CricutLauncher4.app)
Fitbit Connect Menubar Helper (? - installed 2016-01-18)
(/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app/Contents/MacOS/Fitbit Connect Menubar Helper)
CricutLauncher4 (Provo Craft and Novelty, Inc. - installed 2018-09-18)
(~/Library/Application Support/CricutDesignSpace3/BRIDGE/CricutLauncher4.app/Contents/MacOS/CricutLaun cher4)
VerizonUpdateCenter (Verizon Information Technologies LLC - installed 2018-11-02)
(/Applications/VerizonUpdateCenter.app/Contents/MacOS/VerizonUpdateCenter)
Internet Plug-ins:
AdobeAAMDetect: 3.0.0.0 (installed 2018-05-02)
FlashPlayer-10.6: 31.0.0.122 (installed 2018-10-22)
QuickTime Plugin: 7.7.3 (installed 2018-09-20)
AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-10-25)
AdobePDFViewer: 19.008.20080 (installed 2018-10-25)
o1dbrowserplugin: 5.41.3.0 (installed 2016-11-23)
Flash Player: 31.0.0.122 (installed 2018-10-22)
CitrixICAClientPlugIn: 12.0.0 (installed 2015-06-22)
googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11)
Silverlight: 5.1.40728.0 (installed 2015-11-14)
JavaAppletPlugin: Java 8 Update 91 build 14 (installed 2018-10-25)
User Internet Plug-ins:
thinkorswim plugin_x86_64: thinkorswim_x86_64 1.0.0.0 (installed 2018-10-25)
tossc plugin_x86_64: TOS Sharing Center plugin_x86_64 1.0.0.0 (installed 2018-10-25)
Safari Extensions:
| Aristo Search.safariextz - Aristo.mode (installed 2016-12-14) |
3rd Party Preference Panes:
Flash Player (installed 2018-09-21)
Java (installed 2016-06-18)
Time Machine:
Time Machine Not Configured!
Performance:
System Load: 2.75 (1 min ago) 1.07 (5 min ago) 0.42 (15 min ago)
Nominal I/O speed: 12.32 MB/s
File system: 18.34 seconds
Write speed: 308 MB/s
Read speed: 707 MB/s
CPU Usage:
| Type | Overall | Individual cores | |||
| System | 45 % | 47 % | 44 % | 43 % | 44 % |
| User | 22 % | 23 % | 22 % | 22 % | 22 % |
| Idle | 33 % | 30 % | 33 % | 35 % | 34 % |
Top Processes by CPU:
| Process (count) | Source | CPU | Location |
| eGepRnvZ | ? | 98.62 % | /Library/eGepRnvZ/eGepRnvZ.app |
| QijccBRY | ? | 98.18 % | /Library/QijccBRY/QijccBRY.app |
| mds | Apple | 14.88 % | |
| logd | Apple | 11.10 % | |
| kernel_task | Apple | 9.08 % |
Top Processes by Memory:
| Process (count) | Source | RAM usage | Location |
| EtreCheckPro | Etresoft, Inc. | 650 MB | |
| mdworker_shared (16) | Apple | 430 MB | |
| eGepRnvZ | ? | 372 MB | /Library/eGepRnvZ/eGepRnvZ.app |
| firefox | Mozilla Corporation | 371 MB | |
| QijccBRY | ? | 370 MB | /Library/QijccBRY/QijccBRY.app |
Top Processes by Network Use:
| Process | Source | Input | Output | Location |
| cloudd | Apple | 26 KB | 11 KB | |
| firefox | Mozilla Corporation | 22 KB | 8 KB | |
| mDNSResponder | Apple | 15 KB | 11 KB | |
| apsd | Apple | 4 KB | 4 KB |
Virtual Memory Information:
| Available RAM | 4.72 GB |
| Free RAM | 3.04 GB |
| Used RAM | 3.28 GB |
| Cached files | 1.69 GB |
| Swap Used | 0 B |
Software Installs (past 30 days):
| Name | Version | Install Date |
| Adobe Flash Player | 31.0.0.122 | 2018-10-22 |
| Adobe Acrobat Reader DC (19.008.20080) | 19.008.20080 | 2018-10-25 |
| Gatekeeper Configuration Data | 156 | 2018-10-31 |
Clean up:
~/Library/LaunchAgents/com.mackeeper.MacKeeper.Helper.plist
/Applications/MacKeeper.app/Contents/Services/MacKeeper Helper.app/Contents/MacOS/MacKeeper Helper
Executable not found
~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist
/Applications/ZipCloud.app/Contents/Resources/Utility.app
Executable not found
/Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist
/Applications/TeamViewer.app/Contents/Helpers/TeamViewer_Desktop
Executable not found
/Library/LaunchAgents/com.teamviewer.teamviewer.plist
/Applications/TeamViewer.app/Contents/MacOS/TeamViewer
Executable not found
/Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist
/Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service
Executable not found
Diagnostics Information (past 7 days):
2018-11-02 00:12:11 Last Shutdown Cause: -128 - Unknown
2018-11-02 00:05:39 plugin-container.app Crash (4 times)
/Applications/Firefox.app/Contents/MacOS/plugin-container.app
2018-11-01 20:56:10 ramberge.ba.app CPU (23 times)
~/Library/ramberge.ba/ramberge.ba.app
2018-10-31 13:41:54 Dock.app Crash (5 times)
/System/Library/CoreServices/Dock.app
dyld3 mode CGDisplayBounds(0x0) returned 0.000000 0.000000 0.000000 0.000000 - displays: abort() called |
2018-10-31 01:08:17 Firefox.app Crash (5 times)
/Applications/Firefox.app
End of report
iMac with Retina 5K display, macOS Mojave (10.14.1)
