Text Replacement stopped working after 12.1 update

My text replacement stopped working after the 12.1 update. I could still see my saved phrases in my keyboard settings. Any tips?

Posted on Nov 4, 2018 12:08 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 13, 2018 10:13 PM

I found an answer to the 12.1 or 12.01 or whatever text replacement issue that I upgraded on Nov 12 2018. I think somewhere along the line someone shortened the length of the amount of characters we’re aloud to use. When I went and shortened and in some cases cut my text replacements in half they worked. For example one of my replacements I named ‘zz’= “Hello its Scott from Scooters. On the road but can give you a quick estimate. We are very happy to help😀”. The second part I had to name something different so I named it ‘Zz2’ which says the other half of the original. “Please tell me how many areas you plan on cleaning (bedrooms, hallways, stairs ect,) oh and Whereabouts are you located?” So one ez shortcut became two but works great and I’m back in business. I can text the first shortcut followed by the 2nd all it one text and still send full Text replacement I originally wanted to send. Sooo from the Hello it’s Scott.. to the ...happy to help😄 seems to be just around the max character count for one text replacement. Not sure how many character count that is. I hope apple changes it back but by then I personally wont absolutely need or know if they did. Good luck all business owners especially. Lost some dough myself today. Confidencapple to fix. Goooo Appple goo

40 replies

Nov 10, 2018 5:00 AM in response to Cruzster1

Count me in as well for this problem. Since updating to iOS 12.1, all my text replacement shortcuts still appear intact in the Keyboard settings menu but none of them can be used when I actually try using the shortcuts. I've already tried hard resetting, deleting/re-adding the shortcuts, toggling on/off keyboard settings, etc... Nothing has restored the functionality of my text replacement shortcuts. Apple please fix this!

Nov 13, 2018 10:31 AM in response to fastforwardgirl

I have sent Apple a message about our apparent concerns over text replacement issues. The feature provides significant benefits to our personal, educational, and professional livelihoods, so I am sure that Apple will resolve the matter quickly. Although it has been more than a week since the text replacement features failed, I will continue to be patient. Good luck everyone! 🙂

Nov 25, 2018 1:55 PM in response to Cruzster1

What a genius !!


How did you figure that one out ??? It does indeed work. The only problem is that The G board has some peculiar assets. Not all of my text replacements work but I have a feeling it’s because of something that I did which cannot be on done. I’m not exactly sure but there was a message that said "are you sure? As this cannot be undone"



In any event, at least I’m in a better position than I was though I’m a little concerned that my battery life is going to be diminished as a result of putting on this additional keyboard from Google - i’m praying that Apple will get this sorted out quickly. I mean, if you google can sort it, Apple certainly can. If that’s not enough incentive then I really don’t know where to go next :-(

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Text Replacement stopped working after 12.1 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.